PC Drivers & Software

[Rhytia]

When I enter the game, the monitor gives no signal error and turns off, but the computer is still working, I deleted the drivers and reinstalled the game, but this time it gave the same error again after a few minutes.

[elstaci]

without any PC information especially your Monitor model and how it is connected I will just be guessing.

For all I know you might be using a 20 year PC with a 20 year old GPU card installed.

Does this only happen when starting a Game?  Which games are affected?

What is the Monitor's error message showing on the Monitor's screen when you lose video output?  Out of Range?

Have you tried different Resolutions in your Game settings to see if any has video output?

[Rhytia]

yes my computer is old on my old monitor.

It happens when the game starts and it happens every game.

It gives "no signal" error.

I can't set it because I can't enter the game.

[elstaci]

Can you post your Monitor's Specs and how it is connected to your PC and PC information especially your GPU and CPU and Motherboard Make & model and Windows and AMD driver versions installed.

[Rhytia]

GPU Sapphire AMD radeon R9 270x

CPU Intel 3340

Motherboard Gigabyte Z77-DS3H

windows 10 pro

AMD version 22.6.1

Monitor AOC LM 765

[elstaci]

Thanks for the update.

In Windows 10 Settings - Display does it show as "Recommended" Resolution 1280x1024@75hz?

According to your Monitor's specs that is its Native Resolution. The "No Signal" may indicate a out-dated graphics driver or corrupt driver some other reasons.

This tech site gives some good troubleshooting advice on how to fix that problem: https://www.onecomputerguy.com/monitor-losing-signal-while-gaming/

We’ve touched on the common problems and solutions needed to fix your monitor losing signal while gaming. Here’s a quick recap of everything we’ve talked about so far:

• If your computer randomly loses signal, updating your drivers could resolve the issue.
• Ensure that you only install BIOS updates from your motherboard manufacturer.
• Make sure you’re using authentic power cables and connectors.
• Check your input source to ascertain whether it’s properly connected or not.
• Place your monitor in a cool environment.
• Use a surge protector for your PC and monitor.
• Ensure that the resolution your PC is outputting correlates with what your monitor can display.
• If your computer stops sending signals to your monitor, test it with alternate devices.

By the way the above is generally the same type of tips I would give also.

But make sure your Monitor cable is probably secured by removing it and re-connecting it again.

You can try connecting another Monitor to see if you get video output during a game like your TV set if it has a HDMI or DP port on it or borrow another monitor to rule out your monitor as the culprit.

Could be simply your Monitor doesn't support the game's set resolution. Thus connecting another Monitor or TV set.

Also check the GPU and CPU temperatures to make sure they are not overheating.

Look in Device Manager for any type of errors  especially under the category "Display".

Please upload a image of GPU-Z with your AMD driver installed. That will tell me if your Graphic driver is installed correctly and a lot data about your GPU card.

You can also try your Intel Integrated Graphics to see if you get video output when you start any games. But I would suggest you disable your GPU card if you get no video outputs from your motherboard video ports.

BIOS generally sets your GPU card as the Main Display Device instead of your IGPU from your processor. But first check you have video output from your motherboard before disabling or removing your GPU card.

If your problem is due to an Out-Dated AMD driver then you are out of luck. There will not be any more AMD driver updates for your GPU card.

EDIT : Here is your Gigabyte Support Motherboard download page. Update everything there to the latest including your BIOS and Chip Set versions: https://www.gigabyte.com/us/Motherboard/GA-Z77-DS3H-rev-10/support#support-dl-bios

[Rhytia]

Previously, while playing games, the screen was going and going, I was moving the cable, it was getting better, could it be from the cable?

Also, when it first started, it wasn't just games, the screen went off 1-2 minutes after the computer was turned on.
I unplugged the display cable and plugged it back in, now it only does it in games.

[elstaci]

Thanks for the update.

By looking at your GPU-Z at the bottom all the APIs that concerns AMD GPU cards are correctly check marked.

So, at least, that show your driver seems to be installed correctly.

Could be a cable problem. Maybe it wasn't making good contact at first.  Maybe the cable might be going bad. just guessing. I wouldn't purchase another cable until you tried all the other Troubleshooting tips.

Could again just be your monitor. Have you tried connecting a different Monitor to see if the same thing occurs or not?

[Rhytia]

I don't have another monitor, I'll try and get a new cable.

Also, I didn't update windows 22H2, is there a chance to fix it when I do it?

[Rhytia]

I did a windows update and it worked, thank you very much.