PC Drivers & Software

[jigzaw]

This chipset version installed on my desktop but not on my HP15-db0xx with Ryzen 5 2500U. Error 1720: Custom action GetInstallerDrivers_up script error - 2147024894, WishShell.RegRead: Unable t...

Previous chipset driver installed without issues.

[rawintellect]

Run the installer from the previous version with Airplane mode on. Then install the new one as normal. Done. If you have Airplane mode on (internet off) it will disable the internet and prevent the old drivers from installing but it WILL uninstall them and clean it up. Then just run the new installer with Airplane mode off (turning back on the internet). It worked for me.

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[jigzaw]

Still a no go unfortunately.

[genrabbit]

This is an Windows error. Not AMD driver.. But try this;

Windows 1720 Error Fix Tutorial 

[genrabbit]

I have a post under moderation. So just in case google "1720 windows installer". Its an Windows error, not AMD. Seems like every software developer out there has had this problem.

[Matt_AMD · Accepted solution]

We have an existing thread on this issue which you can use to provide your feedback and track status updates. 

Error in amd_software_2.03.12.0657? 

This thread also contains a suggestion to the issue which you can try.

https://community.amd.com/thread/246196