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PC Drivers & Software

Eleros
Journeyman III

Issue with Windows Media Player and AMD

Current "Adrenalin 22.10.1 Optional" driver for 6800xt causes blackscreen when using .avi files within Windows Media Player,

Tested same files in VLC and never had an issue.

Event log:

Faulting application name: Video.UI.exe, version: 10.22041.1009.0, time stamp: 0x626bc616
Faulting module name: amdxx64.dll, version: 31.0.12019.16007, time stamp: 0x633b5ecf
Exception code: 0xc0000005
Fault offset: 0x0000000000bd1f6c
Faulting process id: 0x3988
Faulting application start time: 0x01d8d9aa0c809108
Faulting application path: C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22041.10091.0_x64__8wekyb3d8bbwe\Video.UI.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0384125.inf_amd64_7509a20b0a165522\B384149\amdxx64.dll
Report Id: f0ed9326-2549-477a-9739-c25c7637e214
Faulting package full name: Microsoft.ZuneVideo_10.22041.10091.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: Microsoft.ZuneVideo

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Eleros
Journeyman III

Forgot context, submitted bug report but wanted to post somewhere people could see a working workaround, currently using alternate media players has fixed the issue for me, it is only WMP that crashes my drivers.

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