PC Drivers & Software

[rhalp10]

Hi,

Is there anyone here can recommend an application or way how to fix video can't be played because of the power interruption when recording using AMD Software?

Scenario: Let's say you started recording your game/screen without a UPS and played for an hour then suddenly its start raining in your area and power outage occur. Typically, you'll verify your recording to see if it's okay in C:\Radeon\GameFolder and you found the file outside of the game folder, when you tried playing this file is doesn't work.

I've tried using these applications to open the file, but It doesn't work:

APPLICATION	RESULT
VLC	no error it just didn't play
Media Player	We can't open 2023.05.22-13.08.mp4. This may be because the file type is unsupported, the file extension is incorrect, or the file is corrupt. 0xC00D36C4
Movies & TV	Can't play : This file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt. 0xC00D36c4
MKVToolNix	The file '2023.05.22-13.08.mp4' was not recognized as supported format (exit code:2)

I also tried video repair tools, but it didn't work and always stuck:

• Wondershare Repairit
• VLC Media Player
• Stellar Video Repair
• Remo Repair MOV
• EaseUS RepairVideo

This is my current AMD Software configuration and Machine setup:
AMD Software Adrenaline Version: 23.4.3
Media Save Location: C:\Radeon

RECORDING SETTINGS	VALUES
Resolution	2160p
FPS	60 fps
Video Bit Rate (Mb/s)	60
Audio Bit Rate	192
Video Encoding Type	AV1
Audio Channel	Automatic
Separate Microphone Track	Disabled

Computer Specs:

Operating System	Windows 11 Pro 64-bit
CPU	Intel Processor i7-13700K
RAM	48 GB
Motherboard	Gigabyte Technology Co. Ltd. B660M DS3H AX DDR4 (U3E1)
Monitor	ASUS VL249HE (3840x2160@75Hz)
Graphics	20464MB ATI AMD Radeon RX 7900 XT (ATI) and Intel UHD Graphics 770 (Gigabyte)

Thank you in advance for any responses.

[Jkjk89]

I have the same issue with my recent recording. Want to see if you get any response.

[elstaci]

Most likely the Video file became corrupted and unusable when the PC lost power.  It is like if you are updating your BIOS and during the actual updating you lose power. Your PC is now unusable because the BIOS file is corrupted until you re-install the BIOS file again.

Don't know if a 3rd party professional Video editing program might help but if the file is totally corrupted nothing to do but delete it and learn from this experience.

You are lucky your PC wasn't damaged when power came back on again after a blackout.  I recommend you get a UPS if you have blackouts during stormy weather to prevent PC  hardware and software damage in the future.

[rhalp10]

Does the file writing process for screen recording on AMD work similarly to a BIOS update?

I'm not entirely sure how things function on the backend, but it would be great if AMD could implement a feature where screen recording creates checkpoints every 1-2 seconds, saving necessary information to the disk. AMD knows how their recording works, so you understand what kind of information is needed when the user clicks the Stop button. If this information could be temporarily saved to the disk, perhaps you could develop a tool or new feature within AMD software to utilize this data and restore interrupted recordings.

[elstaci]

If AMD Recording was creating the video file at the time power loss occurred then the video file was never properly created and finished. 

In another words. AMD Program never had a chance to completely finish the video file before the PC shutdown. Thus the file is unreadable since it was never completed.

When you update your Motherboard BIOS it is writing to your Motherboard's BIOS Chip. If power is interrupted when the new BIOS file is being written to your Motherboard's BIOS chip then the file on the BIOS chip is incomplete thus unreadable thus your Motherboard won't boot up anymore until you install the new BIOS again.

[rhalp10]

Thank you for your explanation! I understand that the video file became unreadable since the recording process did not have time to complete and write the essential metadata before the power loss.

While the BIOS comparison serves to demonstrate the concept of incomplete data, the crucial difference is that video recordings may be recoverable if temporary data is preserved sequentially. For example, IDM software downloads larger files in smaller chunks, so even if interruptions occur, the file is still readable and usable. It may not be entirely complete, but at least a portion of the recording would be intact instead of the entire file being corrupted.

Looking forward to seeing how AMD innovates on this!