I’ve got Ryzen 7 5800H with Radeon graphics and RX 6500M discrete GPU with 16 GB RAM. I have AMD smart switch turned on.
I’ve tried a couple of screen recording softwares. After I install them and configure the output settings as AMD H265 encoder, it works fine. But after I launch a game and click on record, then I get an error such as ‘Starting the output failed. Check your GPU drivers/Adjust streaming and recording encoder’. I’ve had the same encoder issue with OBS as well as Streamlabs but software encoder H264 works on both.
And the encoder issue won’t get resolved even after clean reinstalling the software, reinstalling latest GPU drivers and checking for windows updates including optional updates. Everything seems to be up to date but I have this error which isn’t getting resolved. Even the software forums couldn’t help.
If anyone has a fix for this it would be really helpful.
Jack