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PC Drivers & Software

Aka2
Journeyman III

getting intermittent frame drops on an rtx4070ti and 7800x3d

ive been in contact with support trying to resolve this, i have zero issues with performance other than massive frametime spikes with fps drops, ive done all i can to ensure that drivers are updates and have worked with microsoft support to solve it which has led to here

full build info is
GPU: rtx4070ti
cpu: 7800x3d
mobo: asrock x670e pro rs with latest bios
64gb of ddr5 6000mhz ram


we checked to make sure vram usage wasnt an issue

we checked core isolation

thermals werent an issue

i have screenshots and video reference
https://youtu.be/kCK52w3IyOM

 

below is directly from the windows support

 

Desktop PC
AMD 7800x3d
ASROCK X670e pro rs
RTX 4070ti 

 
TS

- Windows update, check for updates > Windows is up to date
- Update history > KB5020044 update is not installed, not found in Windows update
- Device security, core isolation memory integrity > ON
- GeForce experience, latest build of the app > Dec 4th driver release, installed
- Created restore point prior to fixes
- Set paging file drive C: (M.2 drive) Min - Max > 8096 Mb 


 

​​​​​​​

To sum it up, you contacted us about performance issues with your AMD and Nvidia GPU setup
and we tried to resolved it by checking for system file corruption and restoring them. We also confirmed if Core isolation and Memory integrity is off. Set paging file size to 8096Mb for drive C:.

We also found out that it was caused by a system setting between AMD processor and the Nvidia GPU needs to be tweaked for your setup. 
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