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PC Drivers & Software

nickkki1
Journeyman III

game crashing due to suspected driver fail

I recently bought a game that has high graphics so i decided to download the graphics driver for my gpu. all was fine until i  launch my game and the fps is bad, well the game is loading it gets to about 10% before crashing. i checked my event viewer and see a application error but it wasn't the game it was my AMD driver, i have an hp x360 with a AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 2.00 GHz cpu and my apu is APU
AMD Radeon(TM) Vega 8 Mobile Graphics
Primary/Integrated

 

i would appreciate if someone knows what the issue is here is the error log

 

Log Name: Application
Source: Application Error
Date: 9/27/2024 11:09:28 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: rararararaaron
Description:
Faulting application name: AMDInstallUEP.exe, version: 1.0.0.1, time stamp: 0x659e75cb
Faulting module name: AMDInstallUEP.exe, version: 1.0.0.1, time stamp: 0x659e75cb
Exception code: 0xc0000409
Fault offset: 0x0000000000168f4d
Faulting process id: 0x2388
Faulting application start time: 0x01db10ef3f72ceaf
Faulting application path: C:\Program Files\AMD\InstallUEP\AMDInstallUEP.exe
Faulting module path: C:\Program Files\AMD\InstallUEP\AMDInstallUEP.exe
Report Id: 3b1653c4-ab13-4a32-a6ee-c3d55720597b
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-09-27T15:09:28.7575210Z" />
<EventRecordID>6900</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>rararararaaron</Computer>
<Security />
</System>
<EventData>
<Data>AMDInstallUEP.exe</Data>
<Data>1.0.0.1</Data>
<Data>659e75cb</Data>
<Data>AMDInstallUEP.exe</Data>
<Data>1.0.0.1</Data>
<Data>659e75cb</Data>
<Data>c0000409</Data>
<Data>0000000000168f4d</Data>
<Data>2388</Data>
<Data>01db10ef3f72ceaf</Data>
<Data>C:\Program Files\AMD\InstallUEP\AMDInstallUEP.exe</Data>
<Data>C:\Program Files\AMD\InstallUEP\AMDInstallUEP.exe</Data>
<Data>3b1653c4-ab13-4a32-a6ee-c3d55720597b</Data>

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