PC Drivers & Software

[zmachol]

For 2 days I am experiencing system crashing while trying to run games. I was trying to update the drivers (v 18.2.1) but it didn't help. Then i tried to update the drivers through the windows update center, and it has installed 17.5 version (wth?), so i decided that i want the newer version (17.12.1). Now, guess what? I cant unistall 17.5 version. Even if i install newer version the instalator goes, and finishes work and then tell me it's done, but when i run amd settings and check the version it still shows 17.5 wth? Then i tried to clean Up everything and install the 17.12 version on clean computer, but it didnt work too. what's the matter?

Graphics: AMD R9 375
Driver: none for nowLaptop: Lenovo Z51

OS: Windows 10 64 bit

CPU: intel i5 - 5200U

RAM: 8GB

[zmachol]

Radeon Settings Version - 2017.1206.1740.31787

Driver Packaging Version - 17.50.02-171206a-321058C-RadeonSoftwareAdrenalin

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1634

Direct3D® Version - 9.14.10.01316

OpenGL® Version - 6.14.10.13506

OpenCL™ Version - 23.20.15002.11

AMD Mantle Version - 9.1.10.0237

AMD Mantle API Version - 102400

AMD Audio Driver Version - Not Available

Vulkan™ Driver Version - 2.0.1

Vulkan™ API Version - 1.0.65

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon (TM) R9 M375

Device ID - 6820

Vendor ID - 1002

SubSystem ID - 3824

SubSystem Vendor ID - 17AA

Revision ID - 81

Bus Type - PCI Express 2.0

Current Bus Settings - PCI Express 2.0 x4

BIOS Version - 015.048.000.069

BIOS Part Number - BR46647.001

BIOS Date - 2015/12/02 00:17

Memory Size - 2048 MB

Memory Type - DDR3

Memory Clock - 900 MHz

Core Clock - 1015 MHz

Total Memory Bandwidth - 28 GByte/s

Memory Bit Rate - 1.80 Gbps

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

And beside this, still when i go to the updates zone, i can still see that the version is 17.5, despite i have just 5 mins ago I have installed 17.12 and the installer told me it was succesfull wth? It doesn't work even if i try to update it through the "updates" zone in Radeon Settings app. How can I solve this problem?

PS: I have tried both : 'express' and 'custom' upgrade sooooo...

[kingfish]

Laptop graphics update...How to

[zmachol]

Thanks for your respond, Kingfish.

I've done, as You told. I have managed to install the new drivers now (v 18.2.1) and when i have checked it in Radeon Settings and it was OK, but when i have runned a game it didn't really work (I mean it was completly lagged so i guess it was running on the intel graphics). In addition, I have shuted the computer down and now I have launched it after few hours and Guess what?! The Radeon settings doesnt even start. I wanted to set manually when the other graphics should run, but I can't even open Radeon Settings. What is the matter?

[kingfish]

Two things to do:

Delete the contents of the C:/AMD folder of all previous drivers

Win10 users..take the necessary steps to prevent/delay Microsoft automatically changing/installing graphics drivers using one of these methods > Windows 10 Forums