PC Drivers & Software

[Krashiden]

Hi AMD Team, I apologize for my english (I'm spanish), but the thing for the past 2 days I've been struggling with the installation of AMD Adrenaline (Drivers). I've tried a lot of reddit and youtube solutions but nothing seems to work out, also I've tried to put on the set up in my differents discs. Local disc or my HDD but nothing... 

Here I send u guys some screenshots of what's the problem and it stays there for an hour and it doesnt advance or get any progress...

[Chester1994]

Please post your system specs (CPU, RAM, GPU, Motherboard).

[Krashiden]

CPU: Ryzen 7 3700X

RAM: 32 GB 2666 MHZ

GPU: RX 580 8GB

Mootherboard: Tuf gaming b450m-plus 

[Krashiden]

Update: I've tried another version of the Drivers and it got to 90% and then crash...

Also I tried installing the Drivers on Windows Safe Mode, but didn't work as well

[Chester1994 · Accepted solution]

According to AMD: https://www.amd.com/en/support/kb/faq/gpu-kb1603#faq-Solution

Try an "SFC /SCANNOW", then a "DISM.exe /Online /Cleanup-image /Restorehealth" (both on the powershell as administator).

Then update Windows 10.

 If it keeps failing, reinstall Windows from scratch.

Also: do we have any certainty that your RX 580 is working? Have you tried it on any other system?

[Krashiden]

On wednesday my gpu was perfect, and I saw on the AMD Software that there was an update, once i started it everything just went downhills, but I will try the commads.

[Chester1994]

Oh! so the issue is only with the latest drivers? Simply ignore them, they have several issues affecting RX 580s both 4GB and 8GB. Download 22.2 and install it normally.

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-22-1-2

[Krashiden]

Yoooo Chester thank you so much, those commands allow the drivers get installed.

Just so u know, I tried the past drivers that I had but didn't work, idk why, but man, thank you so much for your attention. 

[Chester1994]

You are welcome! We are here to help.