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PC Drivers & Software

Arteuszz
Journeyman III

Directx 12 crash problems

I am experiencing some issues with my games recently. It has been a while, almost two years with this problem. It consists of the following: every game with directx12 crashes in my pc, some of them crashes instantly, some after I restart the PC works, when it crashed is not just the game but the entire pc, I am forced to do a restart on the system. 

This problem didn't originate from the graphics card I believe, because a while ago, 3 to 5 months I switch my graphics card from an Nvidia RTX 2060 to an AMD RX 6600 and the problems persisted, but now, is way more aggressive.
I tried to switch memory slots in the mother-board, I tried to use one stick of memory at a time, I tried cleaning the PC, changing the thermal paste, using recent graphic drivers and old graphic drivers, undervolting the GPU, and overclocking it.
 
I saw a lot of videos on YouTube trying to figure out what was happening, but none of them fixed my problem.
 
What information can I send to you guys so that we can find a solution to this problem? 
2 Replies
Arteuszz
Journeyman III

 

Update
I still have the same problem after changing the motherboard to an A520 Asus tuf gaming-plus II.
I sent the graphics card to Gigabyte's RMA, and there the card was in mint condition and ran every game for over 7 hours without a single crash on their system.

I have noticed that the CPU, an Ryzen 5 3600 is always running at a maximum frequency, even in idle.
Another thing that I'm thinking of is the PCU, maybe it has a problem with some components and it is not giving the recommended amount of energy to the graphics card.

Sorry if my English sound a bit off, I'm from Brazil, so it is not my first language.

Welcome to HUNDREDS of us. We are trying to get AMD to even just acknowledge this is happening, there's a survey being run even with hundreds of responses and AMD hasn't even said ANYTHING about it yet.

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