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PC Drivers & Software

vaso_05
Journeyman III

Dedicated AMD Radeon 7650M - Black Screen Problems.

Hello, this is an update on the post of mine I've linked down below. I was able to revive it for a bit, but the problem persisted.

https://community.amd.com/t5/drivers-software/bsod-amdkmdag-sys-amd-radeon-7650m-2gb/m-p/533784#M158...

Note, that I am currently running on Windows 11, with some tweaks to TPM, and other files so it could bypass the

'' Not Supported '' check. So far It's been working fine, even better than Windows 10, and I am updating it regularly. 

HP ProBook 4740S :

  • BIOS: UEFI / Ver. F.68. 4/11/2019,
  • OS: Windows 11 Pro, Build 22621
  • CPU: Intel i5-2450m, 2.5GHz, 2 Core(s), integrated Intel HD 3000, ( Driver 9.17.10.4229, from 5/26/15 )
  • GPU: AMD Radeon 7650M, 2GB of Video Memory, registered as 7500/7600M when enabled in BIOS.
  • RAM: 4X2 DDR4
  • SSD: Kingston SA400, 128GB

Summary:

While I was on Windows 10, I had problems with my AMD Switchable. Whenever I turn it in BIOS and try to install Drivers, the screen would go black on the '' Installing Display Driver '' section, causing it to go into an endless BSOD Boot sequence until I turned it off. I tried Windows 7,8.1 and 10 Drivers, installing Crimson Beta 16.2.1 or Legacy Catalyst 15.7.1. 

The most luck I had was with Windows 8.1 Driver, where the PC would successfully go through Driver Installation, but due to wrong OS Driver installs, it would miss several files making it unable to use either Intel or AMD GPU at all.

I've been running on Integrated Intel HD 3000, with AMD turned off in BIOS last 4 years since I gave up on fixing this. I tried this morning to do it again, who knows, maybe I would have more luck on Windows 11. And I did have, sort of. 

Turned on my switchable AMD, turned off Automatic Windows Update, and tried installing Crimson Beta 16.2.1 Driver, installation was ''okay'', the AMD Display Driver section went through, restarted the PC, got BSOD, but after a successful, boot, for Radeon Settings to boot ''qt plugin: windows'' was missing, and tried using DDU to fully uninstall Intel, and then AMD GPU driver.

I then installed Driver 9.17.10.4229 for Intel HD 3000, (5/16/19), the latest one, and tried installing AMD Catalyst 15.7.1 Windows 10 Driver for AMD HD Radeon 7650M. I felt a relief seeing AMD Installation went super well, and all I had to do was restart the PC for the Install Manager to install. I restarted the PC, it was working okay for 2,3 minutes until a black screen got in the way again. 

I would restart again with the same result, the PC would work for 3,4 minutes, and the black screen would appear again. I had to go through the same process, going to Safe Mode, using DDU to completely uninstall the GPU, as well as the Integrated one, and also got a BSOD a few times with an ''inaccessible boot device'' error.

Once I got it to boot, disabled the GPU in BIOS, and well, I am now again on my Integrated. I thought this was maybe a Hardware problem but these seconds of a working GPU gave me some hope in fixing this. 

Does anyone have a solution or a suggestion for me to make this work? Thanks in Advance.

 

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vaso_05
Journeyman III

Little help would be appreciated. Thanks.

 

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The last AMD Legacy driver for your Laptop GPU is from 2015/2016: https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-7000m-series/amd-radeon-hd-7650m

So that means that those AMD drivers are not compatible with Windows 11.

If those Windows 10 drivers don't work in Windows 11 then you are out of luck.

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