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PC Drivers & Software

cri
Journeyman III

Dead or Alive 6 problem with Adrenalin 2020 driver

After update to latest 2020 driver the game stopped working. It shows loading splash screen and then closes itself without any error. Game worked just fine on previous ver of driver.

I did clean driver uninstall with DDU, changed settings to default, no effect. Game works on 2019 adrenalin drivers, doesnt work at all on 2020.

GPU SAPPHIRE AMD Radeon RX 5700XT Pulse

OS Windows 10 x64

Anyone else with such problem?

28 Replies
gamer4ever
Journeyman III

Me too, having same problem.

Qanatoz
Challenger

Game won't launch :: DEAD OR ALIVE 6 General Discussions 

People here have this problem.

It is crashing on launch with error code 1000.

Event data from Windows journal:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2019-12-11T21:26:01.780994900Z" />
  <EventRecordID>11902</EventRecordID>
  <Channel>Application</Channel>
  <Computer>DESKTOP-1ECQ6UJ</Computer>
  <Security />
  </System>
- <EventData>
  <Data>DOA6.exe</Data>
  <Data>1.0.16.0</Data>
  <Data>5dd2445a</Data>
  <Data>atidxx64.dll</Data>
  <Data>26.20.15002.61</Data>
  <Data>5de85dcc</Data>
  <Data>c0000005</Data>
  <Data>00000000007ba90a</Data>
  <Data>2354</Data>
  <Data>01d5b0699476006c</Data>
  <Data>D:\SteamLibrary\steamapps\common\Dead or Alive 6\DOA6.exe</Data>
  <Data>C:\Windows\System32\DriverStore\FileRepository\u0349464.inf_amd64_789f2a8b5b866ccf\B349558\atidxx64.dll</Data>
  <Data>e67a0fdc-374b-4719-aaa4-7b5fc24db615</Data>
  <Data />
  <Data />
  </EventData>
  </Event>
0 Likes
dzerdzer
Journeyman III

I have the same problem with Radeon RX 480, Windows 10, Ryzen 5 2600

0 Likes
shadgates
Journeyman III

Same, and actually some of the newer Koei Tecmo games crashed on launched too (like Dynasty Warriors 9 and Warriors Orochi 4).

0 Likes
mbk1989
Challenger

I'm having the same problem with NIOH. It just crashes to desktop immediately after i launch the game. Already submitted a feedback and ticket to AMD. Have you guys found a fix yet?

andres_312
Adept I

tengo exactamente la misma configuracion que vos y tengo los mismo errores, con la version anterior de drivers no tenia ningun problema, cuando actualiza a la adrenalin 2020 edition me surgieron estos problemas:

*todos los juegos que tengo crashean al iniciar (counter-strike global offensive , GTA V , Ghost Recon BreakPoint, Battlefield 4, etc,  )

*el control de ventiladores se volvio loco, pasa de 0 a 60% en un instante

*google chrome me consume 60% de la grafica cuando estoy mirando un video en youtube a 1080p

*las teclas de acceso rapido son demasiadas y no se pueden modificar, con 1 sola es suficiente ya que te podes mover entre los diferentes apartados del software

mi hardaware 

intel core i7 8700k

16GB ram

RX5700XT sapphire pulse

fliction
Journeyman III

Same.Hope this does not take too long to fix. After 2 hours of trouble shooting, uninstalling, re installing, disabling cloud saves and deleting local data. I was going to reformat until I found this thread.

0 Likes
exoderm
Adept I

I have the same problem. Mortal Kombat 11 crashed too

0 Likes
deathcom
Adept I

Same problem and it still exists in 19.12.3 released today. Running a Vega 64 here.
Problem is resolved reverting to 19.12.1 released December 2nd.

0 Likes
cingles
Journeyman III

Same here. DOA 6 just won't launch like it did before the new patch. Is there a way to go back to the older version?

0 Likes
Qanatoz
Challenger

RX580 same

Fault bucket 1858454141066408378, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: DOA6.exe
P2: 1.0.17.0
P3: 5ddfbf06
P4: atidxx64.dll
P5: 26.20.15003.5016
P6: 5df7d2d3
P7: c0000005
P8: 00000000007bac7a
P9:
P10:

0 Likes
mustream
Journeyman III

I can confirm the same issue as well

Rx 480

I5  6600k

Windows 10

SSD hard drives

Gigabyte z170x gaming 3 motherboard

It worked yesterday before i updated to the latest amd Drivers

So right now, it doesn't load when I click on the DOA6 icon...

0 Likes
cingles
Journeyman III

I just went back to the older version, I will use this older one till they can fix this problem.

andrew_vi
Journeyman III

the same as 19.12.3 with Nioh: Complete Edition / 仁王 Complete Edition 1.12.05

AMD Radeon RX 5700 8GB GDDR6

QuadCore Intel Xeon E3-1231 v3, 3600 MHz (36 x 100)

Asus B85-Plus 2305

Samsung SSD 750 EVO 250GB

game crashed after a black screen.

after return to 26.20.13031.18002 - AMD Adrenalin 2019 19.11.3 Beta, everything is OK.

Qanatoz
Challenger

RE: Re: Re: Re: Dead or Alive 6 crashing

At-last they directed it to internal team for further investigation.

I recommend to DDU and use last Adrenalin 2019(with overlay disabled for good) before they fix issue.

0 Likes
Qanatoz
Challenger

Still crashing with:

Radeon Software Adrenalin 2020 Edition 20.1.1 Driver Version 19.50.11.05 (Windows Driver Store Version 26.20.15011.5007)

Done testing after DDU and it was crashed. Installed 19.12.1 directx 64 bit library and it was not crashed.

0 Likes
osaamaa
Journeyman III

Same, still crashing with Radeon Software Adrenalin 2020 Edition 20.1.1 . this sucks man!!!

0 Likes
andres_312
Adept I

al parecer vamos a tener que esperar varios meses mas

0 Likes
Matt_AMD
Community Manager

I have filed a ticket with driver engineering for this issue. We reproduced it and it should be addressed in a future driver update. 

blah09
Journeyman III

The latest driver also causes Dragon Quest Builders 2 and Atelier Ryza (possibly other Atelier games to crash), hopefully the new driver also fixes those as well.

0 Likes
exoderm
Adept I

Still crashing with Adrenalin 20.1.2. 

0 Likes

That's expected as the fix for this issue was not included in the 20.1.2 driver.

Please check the release notes of a future driver release for confirmation of the fix. 

andres_312
Adept I

alguien probo la nueva version de los driver (adrenalin 20.1.3) ???  haber si ya solucionaron los problemas 

0 Likes
deathcom
Adept I

Pleased to report that the recently released 20.1.3 drivers have fixed the issue with Dead or Alive 6. So far I haven't had any issues on my Vega 64 with this game or others I am currently playing.

dzerdzer
Journeyman III

20.1.3 fixes it on my RX480

0 Likes
zezba9000
Adept I

20.1.3 fixes it on RX 5700 XT

andres_312
Adept I

se solucionaron los problemas en la version 20.1.3 

*no me tira pantallasos negros en csgo, gta v, ghost recon ni bf4

*los ventiladores no se vuelven locos

*el consumo no se dispara cuando juego o miro videos en youtube

mi hardware

core i7 8700k

16GB ram

radeon RX5700XT Pulse

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