PC Drivers & Software

[Venom286]

My color temp will not turn on or off  Does anyone know why .

below is a screen shot 

https://prnt.sc/w5NnD-7VwyAf

[elstaci]

Here is AMD Guide on Custom Color  in Radeon Settings: https://www.amd.com/en/support/kb/faq/dh3-021

It will show you how to configure Custom Colors including Color Temperature Control.  According to the FAQ Color Temperature Control should be enabled by default.

NOTE: if Color Temperature Control is disabled and greyed out might indicate that either your GPU card or Monitor doesn't support the feature or you need to enable another setting to get access to Color Temperature Control.

EDIT: I see that your have a RX580 2048SP GPU card. That is a rebranded RX480 (Slight faster) Chinese market only GPU card.  Possibly it doesn't have the proper technology to run Custom Color in Radeon Settings.

[Venom286]

it used to run custom color control on this driver 

[elstaci]

Thanks for the update.'

First try doing a Windows Restore point or restore a System Backup to the time when it was working if possible. It might be from a Windows Update or you changed some settings that may have caused your problem.

To rule out the current AMD driver as the cause of your issue download a previous AMD driver for your RX 580 and see if Color Temperature Control is now enabled again: https://www.amd.com/en/support/previous-drivers/graphics/radeon-500-series/radeon-rx-500-series/rade...

IF the previous driver fixes your issue open a AMD SUPPORT TICKET and let them know of your results from here: https://www.amd.com/en/forms/contact-us/support.html

Make sure you use DDU and deleted AMD Driver Installation folder if present at C:\AMD.