PC Drivers & Software

[Tomwck123]

Hi all,

I have brought an AMD laptop with R7-5800H and Radeon Vega 8 integrated GPU, Windows 11 as operation system.

The problem is, when I open Adobe illustrator, I cannot zoom out and move the artboard smoothly, and I can't turn on GPU performance to solve. Interestingly, I can enable GPU performance in other Adobe software.

I not sure if it is Adobe or AMD drive problem so I also start a discussion in Adobe community:

https://community.adobe.com/t5/illustrator-discussions/cannot-enable-gpu-performance/m-p/12942782#M3...

Attached with my computer settings:

[martin2323]

Hi! I have the same issue did you solve the problem? 

[Tomwck123]

Hi!

I have some solution for the issue:

1. setting vram to 1GB or more in bios.

2. If you are not allow to change vram in bios, you can change it in registry

hope it can help