Hello, i have the asus x399-e mobo. i noticed i have microsoft drivers installed for device amd usb 3.0 extensible host controller. i have tried to install drivers from amd chipset drivers and when i restarted i could not use usb keyboard or mouse. couldnt get back into windows even in safemode. had to reinstall windows because i couldnt get into windows due to keyboard and mouse not working with current driver.. i might have installed the wrong drivers. could someone point me to the right name for the driver i need to install. this is the driver i installed. now that im looking at the driver i installed i believe that is the wrong one. not to sure though. last image, the driver that i selected those are the 3 drivers im trying to update. driver is provided by microsoft.
tried multiple drivers and they are all the same. those drivers do not update with any package i install. amd or asus site. onyl thing that is installed is the amd bus. the asmedia driver was installed when i asked windows to search online for a newer driver and it found one. i tried with others and nothing is available.
#asus x399-e
seems like amd posting pictures post them as selecting first pic is last. so start looking from right to left when checking out the pics.
The best thing to do is go to the motherboard support site and download the latest chipset drivers Download Center | Official Support | ASUS Global
You can try the update from AMD as a second choice:
AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops
HELLO king fish. as provide above in my origonal message. i tried both amd and asus drivers. none of them install automaticaly
yeah