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PC Drivers & Software

RyZEN1
Staff

AMD StoreMI v2.0.0.150 is Online with SSD Partition feature

 
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7 Replies
sover
Adept II

Installation always fails with error code -1. Previous version installed but made the optical drive unusable.

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Was the previous version still active when you installed the updated version?

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No, I uninstalled it on Saturday so I could use my optical drive. I also saw in another thread someone said to look for storemi devices in device manager to remove, but I didn't see any.

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Can you share the installation logs, system details etc of the failing system. 

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The system has an MSI B550 Gaming Carbon wifi MB on the latest bios with a Ryzen 5600X and 32GB crucial Ballistix memory on Win10 x64 20H2 with all updates.

Is there some email I should send the compressed log to, or something?

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Please send the details @ https://www.amd.com/en/support/contact-email-form

Please mention the StoreMI version

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Thank you for your guidance, I have utilized the form as directed.

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