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PC Drivers & Software

Johnhuskeni
Journeyman III
‎08-09-2023 11:49 AM

AMD Software update - Factory Reset option not avaiable

Untitled-1.jpg AMD Software update - Factory Reset option not available anymore, its greyed out and you cant click on it to confirm?

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goodplay
MVP
‎08-10-2023 02:09 AM

Been removed for a few months now, due to some users reporting boot issues.

If you want a clean install, use https://www.amd.com/en/support/kb/faq/gpu-601

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.

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2 Replies
goodplay
MVP
‎08-10-2023 02:09 AM

Been removed for a few months now, due to some users reporting boot issues.

If you want a clean install, use https://www.amd.com/en/support/kb/faq/gpu-601

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
ardankyaosen
Miniboss
‎08-10-2023 06:00 AM

I wish they'd re-enable that option.  It was my standard option when updating my drivers.

It's been disabled since version 23.3.1 (5 months ago, now).  If one guy can program DDU to install drivers safely, surely AMD can do it, too.

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