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PC Drivers & Software

Singlehurst
Journeyman III

Ayaneo 2s vram issue

Hi everyone I have a problem and i am hoping some one here can help.

I recently purchased an Ayaneo 2S (gaming device running windows 11) it has the 7840U, 64gb ram and 4tb hdd.

AYANEO 2S: Full Screen Great Upgrade 7840U Console | Indiegogo

currently my VRAM is only showing as 6gb but i am told it should be 12gb due to the large amount of ram.

after spending the day googling, i have been advised that it can only be changed via the bios however, the bios is locked/inaccessable.

is there any other way to fix this issue?

 

would really apricate any help. 

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