cancel
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

doctacarta85
Adept I

AMD Settings no longer accessible with 19.4.1 driver

Recently upgraded to 19.4.1 from 19.1.1 via DDU safe mode uninstall/clean install and now the AMD Settings aren't loading from either the task-bar or start menu. Any ideas? 
Computer Type: State if your computer is a Desktop or Laptop and either the brand and model or if it is a custom build.

GPU: Sapphire Vega 64 - base model

CPU: i& 4770K

Motherboard: Gigabyte Z97MX-Gaming 5

RAM: 32GB 4 sticks

PSU: Corsair 800W Bronze

Operating System & Version: Win10

GPU Drivers: 19.4.1

Chipset Drivers: Where do I find this?

Background Applications: ?

Description of Original Problem: See original post.

Troubleshooting: See original post.
0 Likes
1 Solution

Windows 10 reset with option of all files fixed it! Reset took around 30min. I now on a working version of 19.4.1!

View solution in original post

0 Likes
12 Replies

If you still have the backup folder in Local Disk (C:) > AMD > Win......

go to 

(the B number will be different to my pic).

Try installing from that.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
0 Likes

Should I uninstall first then use your method or do a install from your method with the driver already being installed?

0 Likes

pastedImage_1.png

Which one just I try from? 19.4.1 since that is the one which is currently installed?

0 Likes

Use the 19.4.1 and don't have to uninstall first.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
0 Likes

pastedImage_1.png

Screen is stuck there. I tried executing the WU file from that folder location but nothing happens.

0 Likes

Worked for me, hung several seconds at the end though(normal ?).

Perhaps you have a corrupt download ?

Suggest you try the previous 19.3.3, do not use DDU for this.

Download/save the full driver pkg. direct from amd driver page (not from settings).

Start install, choose Custom > clean install.

See if that installs correctly. 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

So you are suggesting downloading this -> Download Not Complete | AMD 

pastedImage_3.png

When I execute it then click on "custom" then "clean install" option, correct? 

I'll do this tonight after work.

Thanks!

0 Likes

Yes, download/save then start install from the saved pkg..

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
0 Likes

This did not work and AMD tech ticket hasn't added in value. I am just going to reinstall windows  

0 Likes

Windows 10 reset with option of all files fixed it! Reset took around 30min. I now on a working version of 19.4.1!

0 Likes

Much of the time just express installing the driver over itself again will fix this. If not do a clean install.

0 Likes

I did this and it did not work.

0 Likes