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PC Drivers & Software

Sam0
Journeyman III

Amd Ryzen Apu Black Screen Error How to Fix

Hi, i just bought a new pc and i just cant play anything on it, i get black screen shortly after, and rarely it ever goes out. When it does, it shows a error mesage. I tried changing the TDR stuf in the reg, reinstalled the driver, tried other versions, used ddu, and the problem persists. This is my config:

AMD Ryzen 7 5700G

16gb ram

Gigabyte A520 Aorus elite 

650w power suply 

500 ssd

it goes black screen after a minute or two (sometimes less)

Can someone help me please? Is there a specific driver i should use, or some hidden config i should change? I just want to use my integrated graphics for a while before buying a new gpu

A friend also opened a topic with the same problem, but no answer was given.

please help us waiting for your reply

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4 Replies
vialli100
Forerunner

If it's new, return it to the supplier for warranty repair..

AMD Ryzen 9 9900x, Asus Prime X 9070, Asus Crosshair X870E Hero, 64gb Kingston DDR5 6000, Samsung 980pro 1tb NVME, Samsung 970 EVO Plus 1tb NVME, DeepCool Mystique 360 AIO, Antec Titanium 1000w.
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So which product should I send for warranty?

 

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Sam0
Journeyman III

You have created a community. but you can't even answer our problems  AMD wake up

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felix70x
Journeyman III

Could you solve it? I have exactly the same PC and the same problem a year ago and I can't solve it...

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