PC Drivers & Software

[mamr2010]

Hello

I had a big problem with my graphic card amd r7 370.

The problem is when i start any Game it work for few seconds then the screen crash and must restart the windows.

I try some solutions and no one work for me :-

1- clean the graphic card from the dust.

2 - install new windows 10.

3- update windows.

4- reinstall the amd graphic software and update it. (Adrenalin 22.6.1) 

5- change power option in windows to "high performance". 

6- i Clear AMD Shader Cache. 

# But all this solutions don't fix the problem.

My pc Specification :-

1- intel i5 

2- 12 giga ram

3- windows 10

4- amd r7 370 4gb

Please can any one help me for this problem. 

[Volkdude85]

how big is your Power supply? Graphics cards are wattage hogs relative to everything else.

[mamr2010]

My power supply is 500 watt coolermaster

[elstaci]

Did you try to install a AMD Driver new than version 22.6.1: https://www.amd.com/en/support/graphics/amd-radeon-r7-series/amd-radeon-r7-300-series/amd-radeon-r7-...

[mamr2010]

I install Adrenalin 22.6.1 and updated it but the problem is same. 

[elstaci]

Any AMD driver newer than 22.6.1 wouldn't be compatible since your AMD GPU card is not supported anymore with driver updates. The last is version 22.6.1 or older.

Try installing a previous AMD driver just to see if the problem is fixed unless the Game or Games you have need a newer driver than 22.6.1. Here are some previous drivers for your GPU card: https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-r7-series/amd-radeon-r7-300-seri...

Try using DDU (Display Driver Uninstaller) with the internet disconnected and deleting the AMD Driver installation folder at C:\AMD BEFORE install the AMD driver again. See if that helps any.

If you games require a newer driver than you are out of luck unless you can find a way to run newer drivers with your non-supported GPU card.

[mamr2010]

I use udd to uninstall the driver and install an old version of amd 2020 version but still the same problem

[Volkdude85]

143watts is what I'm reading for the GPU 143/12  ~12 amps

I would make sure the 12V rail you are using has minimum 15 amps for spikes / overhead. 

Up and crash is pretty typical of a PSU that isn't cutting the mustard wattage wise.

[elstaci]

It could be a PSU that is going bad. The R7-370 only requires a minimum PSU wattage of 300 watts.

I would run OCCT PSU Test to see if it crashes or shut down plus also the CPU and GPU tests.

[mamr2010]

how to make this test through this program

[elstaci · Accepted solution]

If you are asking about OCCT PSU Test just go to their website and it will show you how to use the Stress test app: https://www.ocbase.com/

[mamr2010]

I use occt at (stander adabtive) not (3d adabtive) because 3d adabtive not free need patron.

I load on a gpu 100%  for 1 minute then pc craches then resrart the pc then make the test for 5 minute and not craches.

Then i try Game (diablo immortal) it work without crashes but some lag.

I don't know if problem solved or not.

[mamr2010]

I forget to tell you occt didn't shaw the power for gpu only cpu

[Volkdude85]

Your throwing Duck tape at a flat  tire.  A skin affect amp clamp in dc is $$$ go get a better PSU it is cheaper and won't waist your time.  your polishing a lemon.

[mamr2010]

Ok i will buy new one.

thanks for your advice