Hi!
I have a Vivobook S 14 laptop (M3402RA model) running Win11. After I installed latest AMD Graphics driver I noticed that everytime my laptop screen turns off my bluetooth audio starts breaking up. Either if I lock my screen with Win + L or I just leave the laptop idle for a while until the screen goes black then I see this problem occur.
I've reinstalled win10 and win11 countless number of times, tried installing all kinds of drivers from laptop's manufacturer website as well as from Windows Update center and the AMD website itself. Nothing seems to work. The only scenario where bluetooth works fine in sleep mode is when I completely delete the AMD graphic driver and Windows uses Basic Videodriver. Installing older versions of AMD drivers didn't help as well as installing the latest versions.
I've also replaced the wi-fi module in my laptop to exclude physical malfunction. The problem persists even if I use a regular usb bluetooth dongle. I am at my wits' end here.
My all other drivers are the latest as well as Bios is the latest version. The windows is fully updated. I run Win11 23H2
