cancel
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

Adamj423
Journeyman III

AMD Adrenalin problem

So  i just got a new pc specs are posted below. i just updated using the AMD adrenalin.. So i download game and all of that and when i click on this game it just says starting then it pops back up the play button. At first i thought it was somethign to do with steam or the game. So i check everything. this has been going on for 3 days. Finally i decided to un install the AMD adrenalin and drivers and it worked. only problem is my other games are now super low FPS unless i have the AMD adrenalin thing and driver updated. Any idea how to fix this 

Computer Information:

Manufacturer: To Be Filled By O.E.M.
Model: B550M-C
Form Factor: Desktop
No Touch Input Detected

Processor Information:

CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 5500
CPU Family: 0x19
CPU Model: 0x50
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3593 MHz
12 logical processors
6 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:

Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:

Driver: AMD Radeon RX 6700
DirectX Driver Name: aticfx32.dll
Driver Version: 31.0.23013.1023
DirectX Driver Version: 31.0.23013.1023
Driver Date: 11 28 2023
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: AMD Radeon RX 6700
VendorID: 0x1002
DeviceID: 0x73df
Revision: 0xff
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1760 x 990
Desktop Resolution: 1760 x 990
Primary Display Size: 23.62" x 13.39" (27.13" diag), 60.0cm x 34.0cm (68.9cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes Not Detected

Sound card:

Audio device: Speakers (Steam Streaming Speak

Memory:

RAM: 16257 Mb

VR Hardware:

VR Headset: None detected

Miscellaneous:

UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1180906 MB
Largest Free Hard Disk Block: 277506 MB
OS Install Date: Sep 11 2022
Game Controller: None detected
MAC Address hash: 589dad1328f79e08364a27f4b404bab4cb9c6512

Storage:

Disk serial number hash: 93ee7d5f
Number of SSDs: 2
SSD sizes: 1000G,240G
Number of HDDs: 0
Number of removable drives: 0
0 Likes
4 Replies
Adamj423
Journeyman III

bump

0 Likes
Adamj423
Journeyman III

bump

0 Likes
peruka93
Staff

Please provide game title.

0 Likes
Omgnoway
Elite

have you tried to install the newest drivers only ? no Adrenalin 

 

0 Likes