PC Drivers & Software

[vadnor]

Hello
Almost all games from the origin do not work for me
crashes with directx error and asks to install the latest drivers
I have the latest drivers version 20.5.1
tell me what can be done

for example, the error code from different games in text and graphic form

LoginId:fa80aaa399180be42adfe7b8df9f0e07

LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG') 0x0000000148edd026 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000148ede640 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000148ecd056 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001494733c7 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000149461b8b starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000149602a63 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001496021bb starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000149461478 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000149160ca5 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001496e75c4 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001496d4349 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014832ef94 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000149b7aa12 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000141523db8 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001485ec30b starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001485dcd16 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007fff85a76fd4 KERNEL32.DLL!UnknownFunction [] 0x00007fff8679cec1 ntdll.dll!UnknownFunction []

[cobray]

Try a reinstall of DirectX only.

[vadnor]

Windows, DirectX, visualc ++ were completely reinstalled, I tried all the functions of the DirectX Happy Uninstall program ... nothing helped.

[cobray]

(D3D device being lost) looks like drivers are crashing or hardware fault. If your running 5000series GPU most are having faults including drivers crashing including myself. Afraid I'm not much help other than to see if any of the other user's have methods to help.

[kingfish]

Need info > https://community.amd.com/thread/196209 

[vadnor]

Processor Intel Core i5-3570K 3.4 GHz (TB up to 3.8 GHz) 6Mb 2xDDR3-1333 HDGraphics4000 TDP-77w LGA1155 BOX w/cooler
Gigabyte lga1155 GA-Z77X-D3H z77 4xddr3-2800 3xpci-E Board(16/8+8+4) HDMI/DVI/DSub 8ch sata 4xSATA 2xSATA3 6xUSB3 GLAN
Memory 2 pieces DIMM DDR3 8192MB PC12800 1600Mhz Hynix orig.
Chieftec 650W PSU (real power 650W, 80+, ATX 2.3, APFC, 140mm fan) [APS-650CB]
Miditower ATX SilverStone Precision SST-PS05B case without PSU
Solid state drive SSD 2.5" SATA-3 128Gb Plextor M5S [PX-128M5S] Marvel_88SS9174 (R520/W200MB/s) SyncNAND
Zalman 10x Performa cooler (Aluminum, copper+heat pipes, 17-36dB, 900-2000 rpm) Socket-775/1150/55/56 / AM2/AM2+/AM3/AM3+
Video card PCI-E Sapphire AMD Radeon HD7970 w/BOOST 3072MB 384bit GDDR5 [11197-03-40G] DVI HDMI DisplayPort

operating system windows 10, 64bit

driver amd radeon adrenalin 2020 version 20.5.1 (windows 10, 64bit)

directx 12

to simulate the error, you need to try running games in origin almost all by subscription, such as need for speed heat or starwars jedi fallen order, titanfall 2, battlefield 5, and so on. The game crashes after starting the game itself, after all the video screensavers

[kingfish]

I would do a clean install of the last WHQL drivers in safe Mode using DDU.

[hardcoregames_]

20.5.1 is stable and well test now

[vadnor]

WHQL drivers installed in safe mode using DDU

[cplifj]

is your windows 10 64 bit the oct 2019 or may 2020 version ?

I'm seeing lots of problems too since new win may 2020.

I even had to disable my iGPU in bios (now i can game again without crashing), so i think it might be something Microsoft did with/because of their new WDDM2.7 model, putting graphics card temp in taskmanager for instance, which i think is asking for problems.

[vadnor]

OK then I'll check whether the video card is connected in the BIOS

[vadnor]

I kind of disabled the built-in graphics ...but the BIOS setting was not saved on the video output (specifically on it-PCI-E is not put) in short, it did not help, and the driver also put both the latter and others... advisable... this does not work (I changed the battery on the BIOS..)

[mstfbsrn980]

The error messages you share indicate that the driver has made an error. The source of this error is usually hardware-related. But you can test with an older driver, if there is a driver problem like that...
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-18-3-4 
Before installing the driver, you need to clean the old driver with DDU in Win safe mode.
Your graphic card is that...

Your GPU has 250W power consumption. You are using a 650W PSU. If the PSU is outdated, it may cause problems. Even if your PSU is new, it works very hard. It may get hot, there may be a problem.
This is a current a GPU...

A current GPU has 130W power consumption. And I recommend upgrading to a 5500 XT or better GPU. I think it will be better to buy a new GPU than to buy a new PSU for running 7970.

[vadnor]

Then please advise the video card for my system, I myself thought to take the Geforce GTX 1050 Ti or Radeon RX 570

[mstfbsrn980]

You need a GPU with low TDP. According to the speed of your processor, the most suitable GPU is 1660 Ti, I think. 5600 XT has 150W TDP. So you may have problems with 5600 XT with your old 650W PSU. So 5500 XT or 1660 Ti is very suitable for you. There may be a problem if you buy GPU with higher TDP.

[mstfbsrn980]

Edit: Now it makes no sense to pay money to an old GPU that does not use nVidia Turing and AMD 7nm technologies.

[vadnor]

Thanks. And another question then which manufacturer is better to choose-GIGABYTE, MSI, SAPPHIRE, PowerColor (of these)

[mstfbsrn980]

I use Asus for mobo and GPU. I had no problems with Asus. I used Sapphire years ago. Sapphire GPU broke down I threw it away.

[hardcoregames_]

I have not seen too many problems with video cards. Before PCIe slot problems were more of a headache.

[mstfbsrn980]

I think the PCI slot problem does not cause this error.

[hardcoregames_]

mstfbsrn980 wrote:

I think the PCI slot problem does not cause this error.

Agreed

9/10 is a mangled windows setup

Windows reset is there for a reason

[vadnor]

Gave the computer for diagnostics (repair)