PC Drivers & Software

[unii]

Hi,

The Adrenalin software isn't able to play back any of the in-game videos that I save using it. Moreover, any video that I try to play just appears blank (this completely black square) when I click on it. That said, I can still trim the video through the Adrenalin software -- I just need the right time stamps. I get the time stamps by playing the video through the "Movies & TV" app which is able to play the video perfectly without any problems. But when I try to trim a clip and save a copy (while still using Microsoft's software), it says "It looks like you don't have permission to save changes to this file". I'm trying to save these clips to my (D:) drive and am using AVC encoding. I only have a C: drive (NVMe SSD) and (D:) drive (HDD). My "Instant Replay Buffer" is "Disk Storage".

P.S: The issue did not start with Adrenalin ver. 23.4.1 itself. I've had it prior to updating to it. Also, there's only one user profile on my pc.

OS: Windows 10 Home ver. 22H2 (fully updated)

[unii]

no one?

[unii · Accepted solution]

Wanted to update this before I completely forgot about it for anyone in the future that might need it.
So the main problem was that Adrenalin couldn't play videos so they appeared blanked/blacked out. 

The fix was downloading "HEVC Video Extensions" from the Microsoft Store and then uninstalling Adrenalin (with DDU) and reinstalling it. The only downside is it cost $1 when every other video extension in the store is free. 

[IDontHaveFantasy]

I was suffering from that issue ever since i started using AMD, so for the last 3 months the recording software was broken
Video editing programs weren't working correctly and any media player except VLC didn't have audio, trimming videos through the AMD was very laggy and had no preview, it was a broken black square

I finally found the solution after I noticed that some of the corrupted videos that have no audio were working fine
The problem was in the settings, if your Audio Channels setting is set to Automatic it will break the video and make it "corrupted", I have set the setting to Stereo and it works fine now
It's been more than a month of racking my brain and after noticing that corrupted audio videos worked fine and that Davinci was failing to import audio from videos it all makes sense now