Hi,
I recently have been having an issue with my RX 6800XT XFX MERC where my screens will turn black, but I can still hear audio in the background. The only thing I can do is Power off my computer and when I turn it back on my graphics card is disabled. I will re-enable it and restart again and it works until the same thing happens again.
Looking at the event log this is the error I get.
This event always happens right before it happens.
Event ID 400 happens and then it seems to cause the Event ID 411 error to happen.
I installed the graphics card on 3/16 and it appears to have happened then, and it started happening on 4/18 repeatedly
Things I have tried.
1) DDU & Reinstall current drivers
2) DDU & Install Original drivers (XFX recommended I do this, This caused the screen to flicker and then the same thing happened)
3) Disable auto-driver updates in Windows
4) Disable AMD Crash defender ( read somewhere this helped someone with a similar problem)
5) Changed wall outlets for my computer
6) Removed and reseated GPU and RAM (at first thought it might be a hardware issue, but I think it is software)
It seems to happen completely at random, I don't know how to force it to happen. Sometimes I will be playing a game (Valorant, League of Legends, BF 2042), sometimes working or surfing the internet.
System:
GPU: XFX Merc 6800XT
CPU: 5800X3d
PSU: Corsair 750W Gold
RAM: Corsair 3200 MHz 16GB
Mobo: MSI X470 Gaming Plus
On 3/16 I swapped CPU, GPU and PSU, used to have a 1660TI and 2600x with a 500W PSU.
I don't have a ton of knowledge about this stuff so any help would be greatly appreciated.
