PC Building

[n-amd]

Hi.

When i run my Asrock X600 Mini with AMD Ryzen 7 8700G and 48GB RAM (1x Crucial 48GB DDR5-5600 SO-DIMM @5200MHz) and Windows 11 Pro, the graphics card driver (Adrenalin Edition 24.9.1) works fine. But if i plug into the 2nd RAM slot the exactly same second RAM module to upgrade to 96GB, the graphics driver crashes directly after a very slow boot. An AMD message dialog states the crash out and the graphics card runs in safe mode, is deactivated in device manager.

Any idea on that issue?

Cheers,

Imed

[FunkZ]

Reverse the memory modules.

Try the second memory module in the first slot.

If that works fine try the first memory module in the second slot.

[BigAl01]

And if it still crashes, you have a bad stick of memory or something in the memory timings is not right.

[elstaci]

Looking at ASRock Support for your X600 Mini PC all the Crucial RAM with 48GB shows the supported speed of 5600: https://www.asrock.com/Nettop/AMD/DeskMini%20X600%20Series/index.asp#Memory

It does show that it is verified to be Overclocked. I would run the RAM at 5600mts with 96GB installed and see if it continues the same issue.

You might also want to run each 48gb Stick separately to see if the PC works normal. If it does than it might be a compatibility issue with the 98GB RAM installed using Crucial.

I would download OCCT and run all three tests GPU, CPU, & PSU and see if it fails while running the tests.

I would open a Crucial Support ticket to see if they believe it is a compatibility issue or not since you didn't purchase the RAM in a 98GB Kit but each separately.

Also the slow boot might be a clue to your issues if it boots quickly with one stick of 48GB of RAM.

EDIT: Looking at AMD Specs for the Ryzen 8700G it mentions the Maximum Memory Support is 5200MTS:

https://www.amd.com/en/products/processors/desktops/ryzen/8000-series/amd-ryzen-7-8700g.html

[inforithmics]

I have the same problem But with AMD Ryzen 9 7940HS and 780 Graphics. It starts up But the Graphics Driver is disabled. I have the feeling that somehow the iGPU has problems with 96GB Memory

[inforithmics]

Both RAM Sticks work separately but put together the iGPU 780 cannot be activated and crashes. So it seems a problem with the total amount being to Big. I don't know if it is a Software or a Hardware Problem sent the Cras data to AMD. Else the Computer seems to work

[elstaci]

Does you laptop support 96GB of RAM installed under its Specs?

Also when it comes to Laptop RAM Memory you must install RAM that will be compatible with your laptop and other RAM stick installed.

Please post the exact Laptop Make & Model? 

Thanks.

[sl1ngblad3]

I am having the same problem as well. Started with the 24.8.1 release of the driver. I've read several posts that talk about swapping ram slots or one stick being bad but I have run memtest on it for 2+ days with no memory errors. Also dual boot the mini PC with Manjaro Linux and have no issues on the Linux side. Something changed in >24.7.1 versions of the driver to break it. I have the MinisForum UM790 Pro for reference.

[inforithmics]

I solved it by installing Amd Adrenalin Version 24.8.1 now it works without problems. Minisforum um790pro with latest bios 1.0.9 and newest Windows 11 24h2

[sl1ngblad3]

For me the 24.8.1 driver is the last one that will boot without the GPU crash issue, but it will not run my preferred benchmark for Windows / Linux, FurMark.

24.7.1 is the last one that will load / run FurMark.

I don't know if you use FurMark for testing purposes, but if you have time download it and try to run on 24.8.1 and let me know if it works for you.

[n-amd]

I tried to swap RAM modules, played with the speed, BIOS-Reset, ... nothing helped.

But after downgrading (just the graphics driver) to 24.7.1 it worked with 96GB installed.

Looks like starting from 24.8.1 there's a compatibility issue. Hopefully AMD will fix that in a future version.

Hint: This article from AMD includes the official download link:

https://www.amd.com/en/resources/support-articles/release-notes/RN-RAD-WIN-24-7-1.html

[dm894798dm43]

Hey where you found new bios for it? 

Can you please share a link?

[amylouiseroberts]

I had the same issue, the 780m onboard drivers kept crashing at start up - resulting in white screen (I could hear the windows load up chime). I was on the latest adrenaline software, I used the AMD clean up tool and reinstalled an older version 24.7.1, I'm going to attempt to update to a newer version at some point. But, I'm just glad to have the computer back up and running.

Asus TUF Laptop - FA617XS AMD Ryzen 9 7940HS w/ Radeon 780M Graphics 4.00 GHz with (AMD Radeon RX 7600S (discrete/Hybrid)

Upgraded Ram from 16gb to 64gb Crucial 4800mhz 

I hope AMD see this issue resolve it soon, I don't like to use outdated drivers and software.

[amylouiseroberts]

Update: managed to update to version 24.8.1  - version 9 and the latest are still crashing the 780m drivers.

Does anyone else have some good news in regards to version 9 and 10 versions - I contacted ASUS too as AMD said they can't offer more help.

[RuskyDuck]

Hi All,

Do we know if AMD has addressed this in newer releases of the software.

I put 96GB of memory into my Beelink SER8 and it all went wrong from there.

is there a place to lodge this as a major bug?

cheers

[amylouiseroberts]

The last response i had off amd was fobbing me off back to Asus, saying it was upto them to ensure compatibility, bearing in mind we already know asus and the motherboard supports the ram sizes we are trying to install. They won't look at this, from their perspective, they test to 32gb limit compatibility and their engineers won't test the software further than that. It's a nice way to keep the market sectioned off from each other; so when they do release software it will be to match their new hardware they want to sell, labelling it as advancement in the hardware industry, when really we have had that hardware then whole time. 

[dm894798dm43]

ok, but I don't have Asus at all, so what now? AMD gave out licenses, promised that it would work and didn't realize that people would buy what was promised? this is the second time - the first was that the processor doesn't have a NPU, as stated, and I have to run it through some fences and heaps of information garbage, now it turns out that memory for the stated capacity is also impossible or something else. Gentlemen working at AMD, have you even heard about steepness and that the consumer should have a guarantee for the product?

[amylouiseroberts]

Not a clue, Amd just fob me off back to my computers manufacturer, ASUS throw me back to AMD ...