So, instead of a human being taking your order, Taco Bell is apparently going to give AI a try. I wonder how it will handle special requests?
Taco Bell is set to expand the use of artificial intelligence voice technology in its drive-thrus to hundreds of US locations by the end of this year, parent company Yum! Brands said Wednesday (31 July 2024).
The move means that when users pull up to place their order at a Taco Bell, there’s a good chance they will be talking to a computer, rather than a human employee, on the other end.
