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Journeyman III
Journeyman III

Dual monitor screen flickering? (RX580)

I have an RX580 nitro+ 8GB and I tried to attach a second "monitor" (really a projector) to watch videos while I use the main monitor to do internet surfing and other computery stuff. The problem is that both the monitor and the projector flicker when I do certain things, like moving the mouse arrow around or minimize/maximize windows, see this video for an example: AMD dual monitor flicker - YouTube     The voice you can hear in the background is from a video playing on the secondary "monitor" (which also flickers when the primary monitor flickers).

What I'd like to know is if this is a hardware or a software issue (since my card is still under warranty).

P.S. My card is not overclocked (see the attached screenshot for the frequency details).

PC specs:

OS Windows 10 Pro 64bit  10.0.16299 build 16299

CPU Intel(R) Xeon(R) CPU E3-1231 v3 @ 3.40GHz, 3401 Mhz, 4 core, 8 thread

Mainboard ASUSTeK COMPUTER INC Z97 Pro Gamer

BIOS Version American Megatrends Inc. 2107, 11/11/2015

SMBIOS 2.8 - UEFI

GPU - Radeon RX 580 Series

software Radeon - 17.11.1

software Radeon version - Crimson ReLive

memory - 8192 MB - GDDR5

Clock GPU - 1411 MHz

RAM 16,0 GB

PSU Silverstone SX600-G - 600 Watts

Primary monitor - LG W2453 1080p

Secondarhy monitor - ABOX projector 800x480p

16 Replies
Journeyman III
Journeyman III

Re: Dual monitor screen flickering? (RX580)

I resolved this problem turn off AMD FreeSync on one of the monitors.

Adept II
Adept II

Re: Dual monitor screen flickering? (RX580)

Thanks for this man! 

I have the same problem and it became very annoying while working in any fullscreen application. Hope they can fix this but for the moment this fixed it for me.

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Journeyman III
Journeyman III

Re: Dual monitor screen flickering? (RX580)

Hi,

I had the same issue but after installing the patch all was good, go check it out.

AMD/ATI Pixel Clock Patcher 

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Journeyman III
Journeyman III

Re: Dual monitor screen flickering? (RX580)

The only way I found to fix it is to use the Radeon Software and under the display settings enable Virtual Super Resolution (VSR). Hope this helps anyone having similar issues.

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Adept II
Adept II

Re: Dual monitor screen flickering? (RX580)

Just tried it. For me VSR or VSR+GPU Scaling while FreeSync is still ON, don't work. The only thing that works is disabling FreeSync from Display Options and letting it on AMD optimized from each game's profile(the Gaming tab from AMD Software).

Altough I think I'll leave VSR and GPU Scaling ON.

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Journeyman III
Journeyman III

Re: Dual monitor screen flickering? (RX580)

Thanks, it helped.  it's anew bug for me and I'm not sure what cause it. The new windows update or the new driver. I had no problem before. I hope they will fix it. 

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Journeyman III
Journeyman III

Re: Dual monitor screen flickering? (RX580)

Unfortunately the patch doesn't work for me. Everything is still flickering. Only disabling the freesync on one of the monitors do the trick 

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Adept II
Adept II

Re: Dual monitor screen flickering? (RX580)

Try using the 19.5.2 drivers, or anything before October 2018 or so.

This is a bug introduced with the Navi support: https://community.amd.com/message/2976618 

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Journeyman III
Journeyman III

Re: Dual monitor screen flickering? (RX580)

Hi,

From my experience (HP are now replacing my 2 year old (Out of warranty) desktop) as there does not appear to be a solution for this!

If you use version 26.20.12028.2 drivers from the Microsoft Update Catalogue website with free sync on all will work but no updates! However, you will have to investigate which one is best for your build though.

On saying that, if you de-activate the Free sync in the software for all monitors, all should be good on the latest drivers.

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