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Graphics Cards

AMDRyzenFan
Journeyman III
Saturday

Why does my AMD Radeon HD 8730M say 0% when I open task manager?

I have a Dell Inspiron 15 3521 and everytime I open task manager is says gpu amd radeon hd 8730M 0% Dors anyone know why?

Specs: Windows 10 Version 1709, Intel Core i5-3337U @ 1.80Ghz, 3.9 gb of ram (or memory).

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2 Replies
FunkZ
Exemplar
Saturday

It is normal for the GPU to show 0% utilization when not performing any demanding graphics tasks. Open Youtube or other streaming site and see if the utilization increases.

Your laptop processor i5-3337U also has an IGP, so your system may be using a type of switchable graphics, where the Intel processor performs basic graphics tasks and the HD 8730M is only used in games or benchmarks. In such cases Task Manager will typically show a GPU 0 and a GPU 1.

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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elstaci
MVP
Saturday

You also have a very old version of Windows 10 installed. But that might be fine with your legacy AMD GPU but I would try to update Windows 10 to the latest version and see if that works better.

 

Go to Microsoft Windows 10 download (Microsoft Windows 10 Download ) and click on to download and install the latest version of Windows 10 WHILE on Windows Desktop. That way it will save all of your 3rd party apps and Windows and Apps configurations.

 

NOTE: Be sure to make a full System Backup file in case anything goes wrong not a Restore point. But I believe you also have the option to revert back to your previous Windows version after upgrading as long as you don't delete Windows.old and other Windows installation files.

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