PC Graphics

[FatalFighter]

Hey guys,

I have seen similiar topic here, which for some reason was closed...

I purchased RX6900XT today this version https://www.gigabyte.com/Graphics-Card/GV-R69XTAORUSX-WB-16GD#kf, swapped with  my RX6800 which had zero issues

Now, whenever I try to load any type of benchamrk, Time Spy or Fire Strike, PC just shuts down with some RGB lights still on.

I tried: updating MOBO bios, resetting it to stock settings without any OC

Uninstalled driver using DDU, installed the latest version Adrenalin 21.11.3 Optional, then using DDU again, tried Adrenalin 21.10.2 Recommended (WHQL), no joy, same issue.

I thought it might be PSU (EVGA850GA GOLD), but saw others swapping theirs for 1200W and issue persists.

Unfortunately I found no solution in this topic as well : https://community.amd.com/t5/graphics/6900xt-causing-pc-to-reboot-while-gaming/td-p/438749

Any solution? Thanks..

[thetrooperx86]

I am having the same issue my 6900 is on a liquid cooled setup so I know I’m not overheating and my psu is an evga g2 1300 so not overloading … I’ve tried turning of resize bar and enabling csm in bios with no luck … are you by chance running windows 11? Because I didn’t start having issues till I installed win 11

[FatalFighter]

Actually I was thinking about upgrading to W11, but wont now lol

Running W10 which I installed like 2 months ago, dont think reinstalling it gonna help.

It's so frustrating, I bought this card for benchmarking purposes mostly but still...

Weird fact: card almost can finish Time Spy's graphics test, but shuts down PC when trying to run Fire Strike instantly.

[FatalFighter]

Update: I was running all benchamrks while monitoring it with MSI aferburner. I disabled it and I was able to run benchmarks I was not before: Time Spy and even Fire Strike was not even starting but causing PC to shut down instantly.

Then I did a small OC, PL 15% and max Core clock 2700 and symptoms were same. I refuse to believe that my card is not able to run at these clocks.

I ran Time Spy Extreme stress test, 20 loops roughly 15min and no issues

Still feels it is not 100% stable.
We need better driver AMD.

[thetrooperx86]

I think I found a solution through these forums… set Radeon chill fps min to 140 and max to 180 , go to tuning and set the 3D clock to min 2000 max 2200 , Atleast in gaming this seems to have solved the issue 

 

[FatalFighter]

Soo, after all, it just was PSU...

Power spikes of 600+ watts, which EVGA 850 just cant handle

Upgraded to 1000W and all works really really well

[fred_dy]

I can confirm that...had a similar Problem because i used the daisy chained standard PCI-E cable from my HX850i.

OCCT Powertest causes the PC to reboot instantly and sometimes it rebooted while gaming.

Works fine after i changed the powersupply of the GPU from one  to two cables...

[greatwroth]

Thank you so much. Just bought a 6900XT from ASROCK and I was having issues where Oculus Home was glitchy and some games would cause my computer to power off. 1050W supply and GPU has 3 8-pin ports and I was using 2 split cables (1 12-pin port on power supply = 2 8-pin PCIe plugs) so after seeing your solution I connected my spare cable to the last port and connected one each to my GPU. Seems to have fixed it since the VR glitches are gone and Blade & Sorcery no longer kills my computer.

[RaiJinRoh]

Don't be to quick to say its fixed i did the same as you. The problem will return as the main problems are the Adrenaline software/drivers. If it returns you need to run an older adrenaline.

[robertsamuel]

Are there two GPU connectors on a single GPU power cable, or are there two separate cables? Because you run the risk of overloading one of the PSU rails with a GPU that powerful. If possible, switch to 2 cables with a single connector each.

[alejito480]

Check if the PCIe connectors from PSU are sepparated and no Daisy-Chained, because 1 cable separted in 2 only can handle 200w+-. Also, check temperatures as well, who knows.

And... if u can, try w/ OCCT PSU test for a while, just to discard a PSU issue. During test, check tmps as well.

[asbeaulieu]

If RMA through AMD is not an option for you, it's the drivers!

My issue is that the computer would fully shutdown. On certain, high-demand games, or new independent ones that may not have been optimized yet, there would be no real warning. Just a power shutoff and no real logs in system logs or on Adrenaline to help troubleshoot the cause. Even more, my tuning settings would often be reset because of the sudden power shutdown. 

Tuning did help. My previous settings was only to shut off zero-fan, and to up the fan curve aggressively. Per some other forum suggestions, I used the automated button to undervolt the GPU. However, that never really fixed the shutdown issue completely.

I have had this Sapphire 6900xt across two CPU's (AMD 3800, 7800x3d), two motherboards(ASUS and now MSI x670e), and two different power supplies(Thermaltake 850 80 Gold, now Corsair RM1000x). Even throwing 3-fan AIO coolers on everything to bring heat down, the only thing that has remotely worked is switching from AMD Adrenaline Driver console to AMD PRO.

AMD makes a second set of drivers and driver management dashboard for professionals and software developers in mind. The Pro drivers are rarely updated, because they focus completely on stability instead of the latest performance and optimization for games. By switching to PRO, I have so far not had any power shutdowns. If anything, I had some game crashes, but now I'm not having to restart my computer. It's possibly also more likely now to one or two year old graphic drivers instead of wild power spikes that causes the rest of ANY computer setup to panic. 

So now I'm looking for others to confirm. Because some games are reporting that my drivers are now too old to be able to run (One of them is Cyberpunk2077). Current AMD PRO driver and software is 22.Q4. I even changed tuning still to match some other suggestions in other threads.

GPU Tuning: Voltage 1090, Max Frequency 2250
Fan: Zero RPM off, Aggressive fan curve

There is a PRO version 24 available, I'll update if moving to that helps with games. Also, I'm asking if anyone is on a stable Adrenaline version that has had zero shutdown issues that is also not the latest. Even with this new hardware, my first thing was to install the latest of Adrenaline and still had shutdown issues. I don't mind moving off to a stable version of Adrenaline if it means newer drivers to play games. 

Also to note, seems that windows auto update of graphics drivers has issues with the PRO installed ones. Had a weird thing about having to boot into safe mode and use DDU to force windows to stop auto-updating graphics updates. Just in case others start to see this issue. 

UPDATE: Updating to AMD PRO (Not Adrenaline) 24 is a real mixed bag. The update seemed to break the AMD dashboard from opening on restart. So now I can't change my settings. Also, shutdowns have come back, even on less intensive games (Star Trek Online, released in 2012). The games that wouldn't run at all on the old 22 drivers (Cyberpunk and Forza Motorsport were two), do seem to run, but I just don't want to be back to shutdowns at all.

I need advice on stable versions of Adrenaline so I can keep the dashboard, and underclocking settings so that I can control these power spikes that cause the shutdowns.