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PC Graphics

SRJP
Journeyman III

Random Black Screens and Reboots

Hello, i currently have a 5600 XT Graphics card and every now and then my pc will go to a black screen and reboot. I have just built a new pc and the black screen and reboot happens randomly. At first i thought it was memory related but i can see its amd related in the memory dump below. Sometimes it wont happen for a week or two and it happens either when gaming or even just browsing the web.

==================================================
Dump File : 100221-3859-01.dmp
Crash Time : 02/10/2021 02:27:08
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000094
Parameter 2 : fffff800`637b3eea
Parameter 3 : fffff403`f2b9e3d0
Parameter 4 : 00000000`00000000
Caused By Driver : amdkmdag.sys
Caused By Address : amdkmdag.sys+1bf3eea
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f71c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100221-3859-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 19041
Dump File Size : 2,418,956
Dump File Time : 02/10/2021 02:27:41
==================================================

The card is around  13 months old and the rest of the hardware is around 3 months old. Here is the specs. I do not overclock and i leave everything at default. The temps and everything else is normal around 40-50c idle and around 60-65 gaming. Just hope it aint hardware related as the pc is only 3 months old, many thanks.

Ryzen 5 5600x

Asus x570-E Motherboard

2x 8gb 3600Mhz Corsair RGB Dominator Memory

MSI Radeon RX 5600 XT Gaming X

Corsair rm850x PSU

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