cancel
Showing results for 
Search instead for 
Did you mean: 

Graphics Cards

Zvonex
Journeyman III

Problem

DeviceRemovedReason: DXGI ERROR DEVICE HUNG. Direcx
function "Dx11Renderer:map' failed with
DXGL_ ERROR_ DEVICE_REMOVED (The video card has been
physically removed from the system, or a driver upgrade for
the video card has occurred. "). GPU: "AMD Radeon RX 6650
XT", Driver: 23.12.1
(23,30. 13.01-231125a:398226C-AMD-Software Adrenalin-Editi
on). This error is usually caused by the graphics driver
crashing; try installing the latest drivers.

0 Likes
1 Reply
jacks11031984
Journeyman III

Hello @Zvonex,

The error message suggests a problem with your computer's graphics card (AMD Radeon RX 6650 XT) and its driver while using an application that uses DirectX 11. To fix this, update your graphics driver from the official AMD website, make sure your graphics card isn't overheating, and check for any updates for the application you're using. If you recently updated your graphics driver and the problem started, consider going back to the previous version. Ensure your graphics card is properly connected and, if needed, seek assistance from the application's support or AMD's support for further help.

Regards
Jack smith
0 Likes