My system runs fine for the most part but I'll have these random freezes occur. The audio still works but both of my monitors freeze. When this happens I have to immediately power off the system and if I don't my Adrenalin driver becomes corrupt and needs to be reinstalled. Sometimes I get lucky and it doesn't happen at all for a day or two but then other days it happens constantly. I have no idea what it causing the issue and cannot replicate it due to its random nature. All I can do is attempt possible solution after possible solution and wait to see if it happens again. It used to not do this and my hardware hasn't changed since I first installed the card. It can happen either in games or at idle. There have even been instances where I turned my PC on, left the room, and found it frozen when I returned. I've done numerous searches for a solution attempting everything I can and contacted AMD support and I'm still nowhere even close to a fix.
I have attempted all of the following in attempt to fix this to no avail:
Updated GPU and chipset drivers
Letting Windows update GPU driver and not messing with the Adrenalin software
Prevent Windows from updating the GPU driver and using Adrenalin instead
Overclocked GPU
Undervolted GPU
Rolled back to older GPU drivers
Update BIOS
Update Windows 10
Re-install Windows 10
Perfomed a clean boot
Disabled freesync on my main monitor
Ran /scannow in command prompt. It didn't find any issues.
Disabled hardware acceleration in my web browser.
And I'm sure there are other things I've attempted that I've simply forgotten about because I've tried too many things to count at this point. I've been trying to fix this for the better part of a year now.
There was only one thing that has seemed to work so far and that was using Linux. For reasons unrelated to this issue, I tried switching to it for a bit. I didn't end up liking it and went back to Windows, but the issue didn't occur during that timeframe that I spent on Linux. This tells me that the issue most likely has something to do with something Windows specific that simply doesn't apply in another OS but I have no clue as to what it could possibly be.
Specs:
GPU: Reference model 6900XT
Motherboard: MSI X570 Creation
CPU: Ryzen 9 3900X
RAM: 32GB GSkill Trident Z
PSU: Thermaltake 1050w 80+gold
SSD: Samsung 990 Pro 2TB
Everything is water cooled, so temperatures have never been an issue.
If someone could help me finally solve this issue that would be amazing. I really don't want to have to switch back to team green as a last resort since an equivalent card or upgrade wouldn't exactly be cheap.
