I get the above message when I test if my PC is compatible with Windows 11. Any suggestions on how to resolve would be appreciated...
Your AMD A10-9620P does not meet the win 11 strict system requirements, the processor is basically too old, there are workarounds, google search to find them, but there is no guarantee that these workarounds will perform correctly
As mentioned by @RobertOZ your AMD processor is not supported by Windows 11. You will need to upgrade to a ZEN+ or newer processor. ZEN+ are all 3000 series CPUs.
Your Processor Micro-Architecture is EXCAVATOR and not ZEN+. All Ryzens Processors Micro-Arcitecture are ZEN and above.
You might be able to find a workaround to installing Windows 11 but Microsoft has stated that any Windows 11 installed on a Non-Supported computer will not receive Windows Updates.
Which means any Windows 11bugs or Securtiy risks won't be fixed or updated in the future via Windows Update.
"ZEN+ are all 3000 series CPUs."
Not entirely accurate. Ryzen 2000 series processors are also Zen+ with the exception of the G series APUs. The 2000G series APUs were Zen. So I guess you can say that any 3000 series processor would be Zen+ or better, but non G 2000 series are supported.
I stand corrected.
That occurred due to AMD strangely calling the Zen based APUs, the 2000G series. Even though non G Ryzen 2000 series processors were Zen+. That trend continued into the 3000 series, where the non G CPUs were Zen2 and the 3000G APUs were Zen+. Essentially the APUs of a given series where always a core generation behind.
That corrected itself when AMD released the Zen2 based APUs as the 4000 series, and didn't release any CPUs from that series. The Zen3 CPUs and APUs are then all released as the 5000 series, which admittedly makes way more sense.