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Clinton_B
Adept I

Which one here is my product??

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How do I find my product here

Clinton_B_0-1635274238243.png

 I have 'AMD A4-9125 RADEON R3, 4 COMPUTE CORES 2C+2G 2.30 GHz' processor but no results are returned even when I put 'AMD A4-9125 RADEON R3' on the search bar. Please help. Thanks in advance.

 

1 Solution

Accepted Solutions
elstaci
MVP

Re: Which one here is my product??

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The reason why it doesn't show up is because your APU is a OEM Processor which AMD doesn't have any driver for.

Here is what AMD has for your laptop APU processor: https://www.amd.com/en/support

Screenshot 2021-10-26 150056.png

The closest Laptop driver is for the A4-9120 APU Processor. It might or might not work. It is best if you go to your laptop's Support site and download their AMD driver for your A4-9125 APU OEM Processor.

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1 Reply
elstaci
MVP

Re: Which one here is my product??

Jump to solution

The reason why it doesn't show up is because your APU is a OEM Processor which AMD doesn't have any driver for.

Here is what AMD has for your laptop APU processor: https://www.amd.com/en/support

Screenshot 2021-10-26 150056.png

The closest Laptop driver is for the A4-9120 APU Processor. It might or might not work. It is best if you go to your laptop's Support site and download their AMD driver for your A4-9125 APU OEM Processor.