Hello,
I built my first gaming PC 5 days ago and have since been experiencing unpredictable crashes for like once or twice a day. They look like to be quite random or at least I can't reproduce them.
My PC's monitors lock up and hang, and my computer is completely frozen and unresponsive for few moments, then the computer reboots to the login screen. There is no BSOD when these crashes happen.
These crashes have nothing to do with what I am doing. For now, I never had any crash when I am using GPU/CPU in game etc... It mostly happens when my computer is idle from what I saw (at least didn't crash when I was in game).
Here are the logs of the Event Viewer. Every time this happens, the following error codes are found at the moment of the crash:
Kernel-Power 142 (173)
Kernel-Power 41 (63)
HAL 13
EventLog 6008
Eventlog 1101
System specs:
Motherboard: Asus Prime B650 Plus (Latest BIOS vers. 2413)
CPU: AMD Ryzen 5 7600X (no PBO or overclocking enabled)
CPU Cooler: Thermalright Phantom Spirit 120SE
RAM: CORSAIR Vengeance DDR5 RAM 32GB (2x16GB) 6000MHz CL30 AMD Expo (CMK32GX5M2B6000Z30) (Not using EXPO)
GPU: AMD RADEON 7800XT Pulse (Latest driver vers. 31.0.24002.92)
Boot Drive: Samsung SSD 980 NVME M.2 (1TB)
PSU: MSI MAG A850GL PCIE5 80Plus Gold
Operating System: Windows 10 Pro 64-Bit (Latest update 22H2 19045.4046)
I am quite hopeless for now and would like to know if some of you faced this issue and how did you solved it? How can I know if it is software related or hardware?
PS: Even with resetting my windows, crash still occured.
