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ndrDark
Journeyman III

Refund

hello guys , during this covid thing i contacted the support and the warranty team multiple times .

explained my problem , everything was checked and confirmed by them then i was sent some papers to send back my CPU and have it replaced .

i contacted and told them i didnt had here that , i sent an email to the shipping company and they said that with that papers i would have to pay the same way .

i contacted again and for over 2 months i didnt got any answers from AMD , since it was urgent and i didnt see AMD solving anything i bought a new CPU , now i want explanations and want a refund of the CPU i was going to send back .

specially now that everything needs to be done from home it is unnaceptable that AMD creats so many problems to their costumers

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3 Replies
ray_m
Community Manager
Community Manager

Re: Refund

What is the ticket number you opened with the RMA team ?

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ndrDark
Journeyman III

Re: Refund

8201063214

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ray_m
Community Manager
Community Manager

Re: Refund

This is the THIRD account you have created on the forums. 

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