Hello, how are you everyone? First of all, I'm sorry if my English is a bit bad, well, I'll tell you what's happening with the hope that you can help me and/or guide me with this.
About 2 weeks ago I built my full AMD PC, since I could finally afford the expenses for the complete change CPU, GPU, MOBO and RAM, I had been coming for a long time with a 4th generation i7 the 4790k, 32GB Ram DDR3 and a GTX 970 (about 5-6 years), but when making the change I have encountered some rather unpleasant inconveniences since the day I built it, and this happens when playing some titles, it should be noted that the system behaves in a stable way while I do basic tasks, that is, when I use it to navigate in windows, youtube, discord, among other things, the pc also has no problems starting with or without XMP activated, the problem comes when playing, the first problem I had was playing METRO EXODUS which caused my pc to restart randomly without showing BSOD, it just turned off and on, which after investigating and trying some things I deduced that it could be a CPU or RAM problem, leaning more towards the latter, which it led me to think first in the XMP profile which was active, I deactivated it and put absolutely all the default parameters and even so it kept restarting after playing for a while, then I configured some XMP, SOC and PBO parameters in general manually, reaching a " stability" (I carried out many tests in different sections before arriving at this) that lasted me approximately 5 days until I tried MONSTER HUNTER WORLD which began to have symptoms similar to those I had with METRO EXODUS except that now there were BSODs and it crashed In less time.
I will describe the problems presented with the games so far:
METRO EXODUS (Fixed(?)):
PUBG (Fixed(?)):
MONSTER HUNTER WORLD:
Here are the MINIDUMPS and what I got into BSODs playing MONSTER HUNTER WORLD, along with the manual I found to guide me a bit:
Something should appear in the MCA_STATUS section of the Processor Programming Reference (PPR) for AMD Family 19h Model 01h, Revision B1 Processors manual, volume 2. From what I saw in another thread.
It would help me a lot if you can get some clue or information from the cause here, since I have little knowledge of this.
My System:
RAM PROFILE:
Temps ºC :
What I have tried so far:
I feel something is left, but I think there are already mostly listed "possible solutions." Even after all that the problem persists.
Drivers versions used:
The configuration that lasted me 5 days was this:
Drivers:
BIOS v2.50 ASRock B550m:
SoC: 1.15v
VDDP: 1.15v
VDDG CDD: 1.05v
VDDG IOD: 1.05v
DRAM: 3200MHz
DRAM: 1.48v or 1.38v (testing - it works both ways)
Infinity: 1600MHz
tCL: 16
tRDCDWR: 18
tRCDRD: 18
tRP: 18
tRAS: 36
tRC: 56 or auto (75)
(playing with SOC voltages, frequencies and latencies I have seen that the game time lasts more or less depending on these values)
On Windows:
Optional:
All without internet connection.
In the background it runs:
At this point I think it could be the RAM or the IMC of my CPU, I don't rule out problems with the MOBO either.
Everything was "stable" until I started playing MONSTER HUNTER WORLD.
Clarify that some of these steps are "solutions" that I found throughout these days to my "possible" problems.
At this point I don't know what to do anymore, I thought I already had it solved, but no. My head hurts just thinking about looking for solutions and that they don't work for me, I'm already pretty frustrated with this.
RMA is not possible on CPU and RAM.
Sorry if it's a lot of text but I need help.
Thank you very much in advance, I will be reading them.
Hi, you seem very knowledgeable so I might not add much to your troubleshooting.
Try to test each stick of ram individually if you have not done so.
I know 8gb is a pain but its just another troubleshooting.
I also had some strange behaviors with ram and found a mitigation with this values:
tCL: 16
tRDCDWR: 18
tRCDRD: 18
tRP: 18
tRAS: 40
tRC: 56
SOC: 1.2 (beware with this)
DRAM voltage: 1.3v (don't set above 1.45v that's overkill)
XMP 3200mhz
My kit is a Corsair Vengeance LPX 16x8Gb DDR 3200 B-Die
Hey thanks for answering.
Now I made the modifications only in the SoC and DRAM voltage, the rest in Auto, tRAS 36 > 40 and tRC 56 > Auto.
I tried to play MHW 50 min and there was no restart, I have to continue testing.
I've been on several different forums with this issue and found a couple of other interesting things. One article I read was testing a correlation with not only RAM but also with mainly WD storage devices. They noticed some strange things happening with them as well. One of the postings stated that they had set all things in the BIOS affecting RAM to AUTO and it seemed to fix the problem.
Just my experience and opinion, I have long been a strong supporter of Corsair RAM and also jumped onto the GSKIL brand. To be honest, I have had no issues with the GSKIL RAM at all which is fewer than I have had with Corsair going back to DDR2 and 3..
I am going to try the activated XMP profile and everything in auto, also today I will be able to try 2 kits different from mine, a HyperX and another Teamgroup.
I hope this can work well.
I have the same problem as you with my new rx 6650 xt and the ram solution had already been done and it did nothing. My girlfriend has the same card as me and nothing happens to her. and in the event viewer show level critical kernel-power event id 41.
Oh I'm sorry to hear that, the Event ID 41 thing with the Metro Exodus happened to me at first (typing error in the post), although if there is something wrong configured in regards to RAM in the BIOS that error returns , but after the adjustments I made, it didn't happen anymore and now I only have Event ID 46 with the MHW, which is just as annoying.
Check your pcie cables and make sure that the ones going to the card are on different rails unless you have a single large rail. That used to trip up my aib 6900xt until I discovered it.
After I replaced that ps with a unit with individual rails for each pcie connector it never happened again.
Thanks for answering
Indeed my card is connected to 2 different PCI-E rails.
I have been searching for a compatibility issue between MOBO and Corsair Venegence RAM you listed.
Corsair doe's not even want to recognize the ASrock boards period.
Here are a couple of things others have done to eliminate this error:
There appears to be some compatibility issues with certain Ryzen CPU's and Corsair RAM. See if you can find a friend or someone to loan you a couple of sticks of GSKIL and see if that eliminates the problem.
Thanks for answering
I'll be checking the voltages again to see if I can do something, for now I think I can get a couple of HyperX RAM from a friend to see if that's really the problem, I really hope it's that and not the CPU