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General Discussions

Airtwist
Journeyman III
Monday

PC freezes randomly

System Specifications:

  • Motherboard: MSI B550 Gaming Plus

  • CPU: AMD Ryzen 7 5700X3D

  • GPU: Sapphire AMD Radeon RX 7900 XTX PULSE OC (Driver verison 24.12.1)

  • Storage: Samsung 970 EVO 1TB + Samsung 970 EVO 2TB

  • PSU: Thermaltake Toughpower GF3 1200W

  • Memory (XMP 3200):

    • G.Skill AEGIS [F4-3200C16D-16GIS] 2x8GB

    • G.Skill Ripjaws V [F4-3200C16D-16GVKB] 2x8GB

  • OS: Windows 11 24H2 x64

Issue:
Since November, I've been experiencing random system freezes during gaming or even while browsing. I’ve tried troubleshooting the issue extensively, but the problem persists.

Steps Taken So Far:

  1. CPU Testing: Ran Prime95 – no issues detected.

  2. Memory Testing: Used MemTest86 – no errors found.

  3. Stress Testing: Ran OCCT – all tests passed without issues.

  4. Windows Reinstallation: Reinstalled Windows 5 days ago – problem still occurs.

  5. SAM : Disabled SAM last week, which significantly reduced the frequency of freezes (almost none in the last 5 days), but the system froze again today while watching CES.

    So basically, this is my last cry for help, I guess. After this, I’ll just have to suffer through it and wait for an update in a few months. If the issue persists,
    I’ll only have two suspects left after upgrade to am5: the GPU and the PSU.

    Windows System Log - https://drive.google.com/file/d/1souhlvGo3fGtaHVsT79hTvhpoXc-IXrj/view?usp=sharing

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1 Reply
mickeekung
Challenger
yesterday

try to disable graphic acceleration on all application.

 

or wait until driver version 25.1.1 come out this week or next week.

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