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Microsoft Confirms New Windows 10 Update Warning

While Microsoft has promised to make big changes to Windows 10, problems with the operating system continue to mount up. And now Microsoft has confirmed a further warning for an already deeply troubled update

The problem, once again, is KB4556799, a recent Windows 10 update pushed to millions of PCs which has already caused numerous issues, including Blue Screen of Death (BSOD) crashes, deleted user data, performance issues, broken audio and more. Microsoft is investigating these problems, but the company has now also confirmed on the official KB4556799 update page that it can break Internet connections as well. 

05/26 Update: KB4556799 continues to cause chaos, but action is being taken by PC makers to try and mitigate it. First up is HP, which has released patch for BSOD and boot loop issues on its PCs caused by KB4556799. Called 'HP Software Component 4.1.4.3079', it has been pushed to Windows 10 Update and affected users should install it as soon as possible. Microsoft has already confirmed it is "investigating" the problems caused by KB4556799 and I would expect more patches from both Microsoft and PC manufacturers to arrive soon. In the meantime, stay away from this update.

05/27 Update: Windows Latest has published further information about the problems caused by KB4556799. Additional issues include File Explorer crashes, (causing the entire explorer.exe process to lock), kicking users out of their Windows 10 user profiles and requiring the creation of a temporary user profile to get it back, and a black screen of death rather than the more typical blue. At this stage it remains unclear just many users are affected, but there is significant activity on social media and popular forums like Reddit. If you find KB4556799 is installed on your system and you are lucky enough to have no problems, there's no need to remove it. That said, I would recommend those who have yet to receive it do proactively block it, as described below.

Microsoft warns that the update impacts Windows 10 computers with 4G LTE modems and after installing it “reaching the internet might not be possible.” Compounding this problem, Microsoft states that affected users are unlikely to be able to identify the cause because “the Network Connectivity Status Indicator (NCSI) in the notification area might still indicate that you are connected to the internet.”

With integrated 5G yet to take off, 4G LTE modems have been the dominant form of modem in PCs for years now and are very popular. They can be either bought integrated into a computer or purchased as a PCI- or USB-based add-on and are sold by every major carrier. Microsoft states it is “working on a resolution and will provide an update in an upcoming release”, but no time frame for a fix has been given. 

Windows 10, 4G LTE modem, Windows 10 crash, Windows 10 update, Windows 10 problem,

A Verizon 4G LTE modem

Verizon

If you don’t use a 4G LTE modem, you should still steer well clear of KB4556799. The update has already been described as “wrecking PCs” and, in addition to all the problems listed above, you can also add in reports of impacted gaming performance (déjà vu) and broken web browsing (ditto). 

Consequently, if your PC is acting strangely, I’d strongly suggest you look for KB4556799 and try to remove it by following these steps: 

  • In Windows Desktop Search type ‘update history’ then click ‘View your Update history’
  • Select ‘Uninstall Updates’
  • On the Installed Updates dialog window, find and select KB4556799, click the Uninstall button
  • Restart

Unfortunately, this has not worked for all users because the update can also break settings menus. But, if this does work, then I would also strongly suggest you install the Windows Update troubleshooter and proactively block KB4556799 to stop it from coming back. 

To Microsoft’s credit, it has recently put out a lot of fires and promised to refocus it’s next-gen Windows 10X operating system for laptops and PCs, But, for many users who are (understandably) sick of Windows 10’s ongoing problems, I suspect enough is enough. 

Microsoft Confirms New Windows 10 Update Warning 

14 Replies

Will Microsoft Windows Update remove KB4556799 and replace it or do Users have to do it manually?

EDIT: Just found out I have that Update on my computer. I am going to wait to see if Windows 2004 which I am downloading to install will remove that update or replace it. If it doesn't then I will remove it and block it with MS Hide/Unhide Troubleshooter.

To summarize:

While not everyone has been able to uninstall KB4556799, if you are impacted by these problems you can follow this guide to try and remove it. That aside, this is a sadly familiar story with Windows 10 updates deleting user data in February, breaking audio in March, compromising Chrome security in April and impacting performance of major games this month. 

Hey where is that cool airplane picture to go with this?

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It crashed...I think.

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It didn't crash, Microsoft if aware of reports and are investigating

But really the biggest issue about these updates wreaking havoc is that its the home edition users which catch it first, as the are unable to set the 30 day delay for updates pro edition users can, and the "Pause Updates" option really isn't a feasible fix, and the "Pay us $100 not to be a beta tester" to upgrade Home to Pro is still the biggest insult Microsoft ever pulled, except for the $50 per year Microsoft Office 365 for one user scam...

black_zion wrote:

It didn't crash, Microsoft if aware of reports and are investigating

 

But really the biggest issue about these updates wreaking havoc is that its the home edition users which catch it first, as the are unable to set the 30 day delay for updates pro edition users can, and the "Pause Updates" option really isn't a feasible fix, and the "Pay us $100 not to be a beta tester" to upgrade Home to Pro is still the biggest insult Microsoft ever pulled, except for the $50 per year Microsoft Office 365 for one user scam...

I use the corporate version of Office 2019 from the company I do some work for. Saves me a few pesos.

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After updating to Windows 2004 (with issues) found out all or most of all my previous Windows updates are now not showing. So unable to delete previous Windows Updates.

Not sure if they are already incorporated in Windows 2004 thus it was removed or they are removed due to Windows 2004.

Only updates showing is from May 15 2020 but none of the one with problems.

I've never paid any attention to that, but checking mine it does look like most all security updates are removed when the next feature update is installed since they're rolled into it, either fully uninstalled or just removed from the update list, the former would make since given a feature update takes ages. I'm using 1909, and there's only three that predate that release, not counting Flash.

Luckily this is just the first mistake Microsoft has made..... ROFL.......

I do not experience most of the alleged problems. I reset windows all the time.

It's those who do not keep their machines clean are griping.

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Good for you..I expected that.

What about the millions of people who just want their computer to work and have no idea how to fix anything? You are a real Win10/reinstall fanboy. Even when Microsoft tells you it a screw up...you don't believe it.

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kingfish wrote:

Good for you..I expected that.

What about the millions of people who just want their computer to work and have no idea how to fix anything? You are a real Win10/reinstall fanboy. Even when Microsoft tells you it a screw up...you don't believe it.

I often test video cards, so I reset windows to make results accurate

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Thanks for the information.
Could be worse. Could have been a forced update of an untested vaccine.
At least you can remove this and it only wrecks your PC OS, not your Personal OS.

I believe advertising your commercial site is against forum rules?. amdmatt‌