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LaggedOut
Newcomer

Game Code Redemption Not Working

Hi There,

   I've just bought a 7700XT GPU with the free code for Space Marine 2. Using the AMD Product Verification Tool to register and it comes up that it isn't detecting the correct GPU for that offer, however, the GPU is on their list and installed correctly. Has anyone else had this issue, if so what did you do to rectify it? 

 

*I've E-Mailed the supplier but waiting for a response from them*

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2 Replies

Open a AMD REWARDS Support ticket and see what they say.  I would also upload a photo of your Receipt for the 7700XT GPU card to show what you purchased from here: https://www.amdrewards.com/support

 

Screenshot 2024-09-09 094248.png

 

EDIT: Run GPU-Z and see which Make & Model it shows you have installed.

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FunkZ
Exemplar

According to the Terms and Conditions there are 2 different promo's the 7700XT could qualify for right now.

Did you buy a Sapphire brand card?

https://www.amdrewards.com/terms

FunkZ_0-1725896307410.pngFunkZ_1-1725896369857.png

However, going to the main page for the 2-Game bundle the 7700XT is missing.

https://shop-us-en.amd.com/amd-two-game-bundle/

FunkZ_2-1725896620268.png

 

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