so i purchased this
( refurbished) on running "dxdiag" i noted it stated the following
BIOS: STATING "DEFAULT" BIOS just below the system model information
i have also attached some photos below
you can check out the whole video in link below
a friend sent me a screen of his system information by running
'dxdiag" notice the difference i have also attached a photo of his screenshot
guys help please is this because am using an amd processor or ????
i was able to check the motherboard serial number under the system information tab in the computers bios set up ( by pressing f10) on start up
and it matched with the sticker on the computers outer casing
went to the official Hp site ( HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support )to download latest bios update
but nothing has changed
please help guys
DxDiag is quite likely the most useless program that Microsoft refuses to kill, hasn't been relevant for...I'd say at least a decade. Press Windows Key + R, type msinfo32, and that'll give you a better idea of the basics of your system. For example, mine, as I'm on my Surface Pro 3 currently. If you want more, there's a free little program called Speccy.
This is the BIOS that you updated to: HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support .
Try changing something in the BIOS and see if DxDiag still indicates Default System BIOS. DxDiag could be just saying your BIOS still has its Default settings from the factory, which means it is still in its original Default Settings. If you have changed some settings in BIOS and it still showing "Default System BIOS" than you need to, as previously mentioned, to contact HP Support to find out why.
Or download SPECCY (free program) and see if it says the same thing or shows the actual BIOS installed, as also mentioned previously.