Dear AMD,
it is mind boggling how bad the direct sales event was handled. I have no idea how management can get away with decisions that would get any regular employee fired instantly. The responsible suit is probably getting a nice bonus for x-mas.
Why pit regular people against bots, why not have a three day phase to place orders, then vet them, have people click a confirmation email. Randomly assign stock to orders. Profit.
-That way there is plenty of time to have the order site up, running and responsive.
-Negates speed and volume advantage of bots.
-Enables screening of orders for suspect patterns.
Also if you know that stuff will be sold out in seconds, why waste your customers time by have them click on a bugged-out page for hours. You are a tech company and its 2020 ffs.
If you think supplying miners, scalpers and bot-users before regular people will benefit you, well gl&hf.
I was ready to wait for supply catching up, because I thought AMD was worth supporting.
I was ready to buy some fancy rainbow LED AIB card, because I thought AMD was worth supporting.
I was ready to get a halo zen/radeon combo, because I thought AMD was worth supporting.
I was ready to go though the hassle and leave the Nvidia ML environment with all the support, knowledge and projects; because I thought AMD was worth supporting.
Now i will go with what is best for me, not because of bad supply, but because of how inconsiderate AMD was towards regular people.
You knew what was coming, you should have even prepared for Nvidia trying something funny, you did nothing.
The site still isn't working for me, days after all the bots and people should have left.
So if there is another sale, I still wont be able to get anything.
You could just have witten "F*** y**!" on that page, because that is the message that you are currently sending, at least to me.
