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XLin
Journeyman III

Can't install the Vivado software, problem with user authentification

 I was trying to install Vivado, so I downloaded the file shown below:
 
p1.png
The problem occurs when I reach the last step of the installation when it asks me for user authentication. In this step, I don t know how many time I have introduced my user and passwords, but this window always reappears and don't let me continue the installation.
I'm sure that the password and username are correct. And I'm using the same user from whom I bought the software.
 

p2.png

I hope you can help me, thank you.
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1 Reply

Probably better to ask at https://www.xilinx.com/support.html

 

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
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