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jincuteguy
Adept I

AMD Direct Shop customer service number?

Anyone knows AMD customer service number for their Direct Online shop ? I ordered a 5900X cpu on May 6th , and now it's May 8th and my order status still says " Order is in Process".  Im trying to find their Customer service number to call but I don't see anywhere? any help would be appreciated.

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6 Replies
elstaci
MVP

Re: AMD Direct Shop customer service number?

AMD Store has no direct AMD Customer Service number.

If you are seeing "Order in Process" it probably means that they are out-of-stock or waiting to get more GPUs to ship out. 

Here is AMD Store FAQ: https://www.amd.com/en/support/kb/faq/amdonlinestorefaq

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jincuteguy
Adept I

Re: AMD Direct Shop customer service number?

The cpu was in stock that's how I got to order it, otherwise it would say Out of Stock and won't let you make an order.

And Im not ordering a GPU, I ordered a 5900X CPU.  It was In stock during  the drop on May 6th which was Thursday morning.

 

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BloodRaven1
Journeyman III

Re: AMD Direct Shop customer service number?

Edit: double post.

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BloodRaven1
Journeyman III

Re: AMD Direct Shop customer service number?

You have nothing to worry about. It's normal for them to ship the week after. When I ordered my CPU on a Thursday it shipped the Monday or Tuesday after. Their weekly stock gets sold within a few seconds, it's expected that it might take a few days for them to ship it all.

elstaci
MVP

Re: AMD Direct Shop customer service number?

Sorry I meant CPU not GPU.
jincuteguy
Adept I

Re: AMD Direct Shop customer service number?

Oh ok , now I feel better.  Because I actually thought even thoug my order went through, but  maybe they ran out of the stocks for 5900X.  But yea hopefully they'll ship it out on Monday.

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