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General Discussions

hssreddragon
Adept II

[ABUSE] By: hssreddragon / Board: general-discussions (35262)

Why the heck is my message getting blocked for spam when all I was doing was updating the status of my situation?


Link to post: (Re: Asus Tuf X570 Motherboard 5800x CPU Reboots)
by hssreddragon


https://community.amd.com/t5/general-discussions/asus-tuf-x570-motherboard-5800x-cpu-reboots/m-p/519...


Update. Despite constant crashing I was able to upload the dxdiag and the msinfo files that support wanted last night. I received their email overnight with the following suggestions: "In order to narrow down the issue, I would suggest you to please update system windows 10 to latest build 19044 21H2 since your windows 10 build is 19403 and you may refer the following link to update the windows to latest build:" After looking at that for a second, I realized they were correct. For whatever reasons Windows has been reporting fully up to date but the build number was not the latest. My mistake. I'll own that since Windows has done that to me before in the past and it seems more interested in pushing Windows 11 these days. So, tried to run the update assistant and of course that was a train wreck because it could never complete. Downloaded the ISO and I'm currently in the process of reinstalling the OS for a 4th time. Moving on. "Also I would suggest you to please make sure that you are running your system at stock setting and please disable XMP, PBO(Precision boost overdrive) if it is enable in bios." Been there, Done that. But fine, they are disabled again. Now for the one that stirred up so much more fun. "Once the windows is updated to latest build then please try to update the chipset driver to latest driver version 4.03.03.431 and please visit the following link to download the latest chipset driver" Oh boy was this a fun one. Well, I've been installing this chipset driver from the beginning and it NEVER installs the full chipset package. AMD power profiles are missing and generally speaking 2 or 3 of the 5 packages never successfully install. So, just for fun I thought, you know I've been seeing something strange with this on my other machines as well. Let me verify on some 21h2 machines. My findings were that every machine was in some sort of disarray where the chipset package was involved. Meaning on both of the 3600x machines with identical hardware they had different things missing. Like one had the AMD Balanced and Performance modes while the other had just the AMD Performance and no AMD Balanced just for starters. Then when I moved to the 5900x I noticed it had NO AMD power plans and was outright failing to install 2 of the 5 packages at all. Then to top that off I went in to Armoury Crate and snapped this screenshot. It was then that I realized Armoury Crate doesn't even appear to be installing the correct chipset drivers either suggesting version 3.10.22.706 rather than the latest 4.03.03.431. So naturally, I tried to uninstall and reinstall. Yea, not as easy as it sounds. Even downloaded the AMD software cleanup tool in hopes that it could help and nope. Every attempt to reinstall the current version of chipset would result in 2 of the packages (I believe it was the Ryzen Power Plan and the PCI Device Driver) failing. So now I'm questioning the reliability of Armoury Crate. Again, seen many topics on chipset drivers in these forums that appear to go back 2 years. So my question is this. Should I just ditch AC all together to avoid this in the future? Between Microsoft trying to push drivers and now this I'm feeling that automatic is not the route to go with this platform. I'll be back after I get done my next reinstall and round of emails.....


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