Hi
I'm facing the same problem too Black- screen, screen shuttering and mouse pointer lag. Games are running fine for the moment. But some times PUBG crashes. I'm facing a new error now - BSOD. I tried rolling back to 19.12.1, even then I faced the above problems. I tried the "factory reset" (given while install the software), same problems. My PC is hardly a week old.
CPU - Ryzen 5 3600X
Ram - 16GB
GRAPHICS - GIGABYTE RX 5700 XT
PSU - GIGABYTE 750W
Have you tried the recommended method if you get any issues with AMD drivers???
https://www.amd.com/en/support/kb/faq/gpu-601
AMD clean utility!!!
I like to do this when there is a major update as it strips the AMD settings and drivers out then just add fresh ones. It seems to work for me so give it a try!!!
AMD clean utility is what runs when you select "Clean Install" option on the driver anyhow.
Go look under: C:\AMD\Win10-Radeon-Software-Adrenalin-2020-Edition-19.12.2-Dec10\Bin64
I've reverted back to 19.11.x. I haven't had any issue with FreeSync since. I really loved the new feature set, so hopefully a patch to 19.12.x will come sooner rather than later.
try using a different connection on the gpu that stopped the black screens for me
No problems here! That Driver is AWESOME!!! It just works!
Thank you AMD thank you very much!
I really like RIS slider and AMD App to play my PC Games on my Phone! Stunning new Tech.!
I am reverting back to Adrenalin 2019 19.12.1.
I will take a look at it at the end of February 2020 and hopefully it will be redesigned and might work or back to Adrenalin 2019 style GUI by then.
19.12.3 drivers are garbage it would seem. Black screens here also, totally randomly during a game.
Previously had no such issues when using 2019 19.12.1.
Going to roll back. I should have known better given the huge laundry list of bugs in the release notes for 19.12.3
I have Black Screen problems with some games with the new 2020 Driver and FRTC is missing
some games will not run at current updates. turned off my auto updates cause wargaming cant update enough for the current drivers from amd.