cancel
Showing results for 
Search instead for 
Did you mean: 

Gaming Discussions

whisky4
Journeyman III

Re: Is anyone having Black Screens and stutters with the new Radeon 2020 driver package?

Hi

I'm facing the same problem too Black-  screen, screen shuttering and mouse pointer lag. Games are running fine for the moment. But some times PUBG crashes. I'm facing a new error now - BSOD. I tried rolling back to 19.12.1, even then I faced the above problems. I tried the "factory reset" (given while install the software), same problems. My PC is hardly a week old. 

CPU - Ryzen 5 3600X

Ram - 16GB

GRAPHICS - GIGABYTE RX 5700 XT

PSU - GIGABYTE 750W

0 Likes
pixiedust1975
Adept I

Re: Is anyone having Black Screens and stutters with the new Radeon 2020 driver package?

Have you tried the recommended method if you get any issues with AMD drivers???
https://www.amd.com/en/support/kb/faq/gpu-601 
AMD clean utility!!!

I like to do this when there is a major update as it strips the AMD settings and drivers out then just add fresh ones. It seems to work for me so give it a try!!!

colesdav
MVP

Re: Is anyone having Black Screens and stutters with the new Radeon 2020 driver package?

AMD clean utility is what runs when you select "Clean Install" option on the driver anyhow.
Go look under: C:\AMD\Win10-Radeon-Software-Adrenalin-2020-Edition-19.12.2-Dec10\Bin64
pastedImage_1.png

0 Likes
jamesc359
Miniboss

Re: Is anyone having Black Screens and stutters with the new Radeon 2020 driver package?

I've reverted back to 19.11.x. I haven't had any issue with FreeSync since. I really loved the new feature set, so hopefully a patch to 19.12.x will come sooner rather than later.

0 Likes
sopcannon
Journeyman III

Re: Is anyone having Black Screens and stutters with the new Radeon 2020 driver package?

try using a different connection on the gpu that stopped the black screens for me

0 Likes
ghost13
Adept III

Re: Is anyone having Black Screens and stutters with the new Radeon 2020 driver package?

No problems here! That Driver is AWESOME!!! It just works!

Thank you AMD thank you very much!

I really like RIS slider and AMD App to play my PC Games on my Phone! Stunning new Tech.!

S@M
colesdav
MVP

Re: Is anyone having Black Screens and stutters with the new Radeon 2020 driver package?

I am reverting back to Adrenalin 2019 19.12.1. 
I will take a look at it at the end of February 2020 and hopefully it will be redesigned and might work or back to Adrenalin 2019 style GUI by then. 

0 Likes
squuiid
Adept I

Re: Is anyone having Black Screens and stutters with the new Radeon 2020 driver package?

19.12.3 drivers are garbage it would seem. Black screens here also, totally randomly during a game.

Previously had no such issues when using 2019 19.12.1.

Going to roll back. I should have known better given the huge laundry list of bugs in the release notes for 19.12.3

ghost13
Adept III

Re: Is anyone having Black Screens and stutters with the new Radeon 2020 driver package?

I have Black Screen problems with some games with the new 2020 Driver and FRTC is missing

S@M
0 Likes
lortie258
Adept I

Re: Is anyone having Black Screens and stutters with the new Radeon 2020 driver package?

some games will not run at current updates. turned off my auto updates cause wargaming cant update enough for the current drivers from amd.

0 Likes