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Drivers & Software

steve330
Journeyman III
‎09-25-2023 02:04 PM

Win 10 Dell computer- AMD HDMI not working. No sound

All of a sudden I'm not able to have sound out of my speakers.  In the sounds function it shows AMD HDMI Output not plugged in.  All of the cables are plugged in.  

 

I think it started after Norton Antivirus driver update initiated a driver update to my amd.  Not sure but it seems to be coincidental that it occurred then.

 

Any thoughts  

 

Right now I have no sound out of my speakers and quite frustrated.

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5 Replies
johnnyenglish
Grandmaster
‎09-25-2023 04:27 PM

Ah, DELL. An old acquaintance of mine.

Check your service tag and get your software up to date on DELL website. 

The Englishman
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steve330
In response to johnnyenglish
Journeyman III
‎09-26-2023 04:59 PM

Thanks my warrant has run out.  Is their another fix.  Thanks

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steve330
In response to steve330
Journeyman III
‎09-26-2023 05:00 PM

I meant to say warranty

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johnnyenglish
In response to steve330
Grandmaster
‎09-26-2023 06:24 PM

Getting driver&software support does not need an active warranty.

 

The Englishman
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steve330
Journeyman III
‎09-30-2023 01:29 PM

I have logged into dell website and given my sevicee tag only shows win 7 content.  I cannot find a amd hdmi driver that will show up.  Any other solutions.  Thanks

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