Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

Journeyman III

Unable to update AMD Ryzen 5 2500U driver

I got a notification in my AMD Radeon app with an driver update. When I try to update the driver, express and custom both, It shows a message "The selected driver failed to detect current configuration".

Can anybody please help me out with it??update_failed.jpgLaptop details are here ->

  • Processor
    • AMD Ryzen 5 2500U 
    • Quad-core
    • 2GHz
  • AMD Graphics Card
    • Radeon RX 560X
  • Laptop System
    • Acer Nitro 5 AN515-42 Ryzen 5
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • Radeon Software Crimson ReLive 17.7
  • Display Devices
    • 15.6", Full HD 1920 x1080
  • RAM
    • 8GB DDR4
1 Reply
Big Boss

that has to do with Acers magic when they wrote the VGA-Driver

1. go to
2. download graphics driver for AMD Ryzen 5 2500U
3. install it

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS